HR ASSISTANT - EMPLOYEE SUPPORT SERVICES

Role Overview

HR Assistant - Employee Support Services at DP World, providing frontline human resources support and administrative services.

Role Purpose

Deliver responsive employee support by handling HR inquiries, resolving policy and benefits issues, and assisting with HR projects and operational tasks.

Key Responsibilities

Employee Support & Service Delivery

• Handle inquiries and resolve issues related to employee policies and benefits, including attendance, overtime, payroll deductions, final settlements and other HR-related requests.
• Assist employees with Zoho tickets and One App related queries.

HR Projects & Process Improvement

• Assist with HR projects and initiatives such as HR digitalization processes.
• Conduct audits of HR processes and practices.

Reporting & Analysis

• Analyze and summarize data for various HR reports and presentations.

Administrative Operations

• Perform day-to-day routine HR tasks.