Houseperson

Role Overview

Houseperson at Wynn Al Marjan Island, located on Al Marjan Island in the United Arab Emirates. The property is scheduled to open in 2027.

Company Overview

Wynn Al Marjan Island is an integrated beachside resort currently under construction on a picturesque island in the Arabian Gulf, less than 50 minutes from Dubai International Airport. The resort will feature 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa.

Role Purpose

The Houseperson supports the Housekeeping team in maintaining the resort's rooms, corridors, public areas, and service spaces to departmental standards while executing daily assignments and supporting operational requirements.

Key Responsibilities

Guest Room & Area Cleaning

• Execute assigned floors and service areas according to daily briefings
• Clean guest corridors, public areas, Heart of House, storage areas, and fire exits to required standards
• Support heavy-duty tasks including furniture movement, deep cleaning, carpet care, and room preparation

Inventory & Supply Management

• Stock floor pantries, linen rooms, and utility areas with required supplies
• Assist with linen and supply inventory
• Support Guest Room Valets with required supplies

Equipment & Materials Handling

• Use FCS1 to review, update, and manage work assignments
• Handle chemicals, cleaning agents, and equipment in line with procedures
• Operate, clean, and maintain housekeeping equipment
• Handle and report damaged or contaminated linen as per procedure

Waste & Item Management

• Remove and dispose of garbage, recycling, linen, and glassware following procedures
• Report lost & found items, maintenance defects, safety hazards, and unusual conditions

Key & Access Management

• Manage section keys, assignments, and shift-related items as per protocol
• Follow security procedures related to keys and controlled areas

Guest & Operational Support

• Deliver guest request items and operational supplies
• Participate in training and support operational changes
• Perform additional duties as assigned

Qualifications & Experience

• Previous Hotel experience as Guest Room Attendant (advantageous)
• High School diploma, vocational training, and/or 1-year work experience
• Experience in a luxury hotel or resort setting
• Knowledge of FTG standards (preferred)

Skills & Competencies

• Fluent in English – verbal, written, and reading
• Ability to work in a fast-paced, multicultural environment

Additional Information

• Willingness to work flexible hours, including weekends and public holidays
• Salary paid in Dirhams (AED), the local currency of the UAE
• Excellent leave policy
• Healthcare package
• Incentive programs
• Additional employee benefits