وصف الوظيفة
Role Overview
Houseman position at Anantara The Palm Dubai Resort, a global luxury hotel and resort brand rooted in Thai culture.
Company Overview
Anantara Hotels & Resorts is a global luxury hotel and resort brand founded in 2001 in Thailand, rooted in Thai culture with an intrinsic sense of authentic hospitality. The brand has expanded across the world, welcoming guests in some of the world's most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. The company is inspired by the Sanskrit word meaning 'without end', embodying freedom, movement, and harmony.
Role Purpose
To support housekeeping operations by maintaining cleanliness and organization of service areas, pantries, and storage facilities, responding efficiently to guest and housekeeping requests, and ensuring a safe, well-stocked work environment for the room attendant team.
Key Responsibilities
Guest and Housekeeping Support
- Respond to all housekeeping and Guest Service calls (FCS requests).
- Ensure all guest requests are completed in a timely and efficient manner.
- Assist Room attendants when needed and bring them the necessary supplies.
Facility Maintenance and Cleanliness
- Maintain the cleanliness of the pantries and stores.
- Ensure that the pantries area is mopped several times a day.
- Ensure the service areas and storage rooms are clean, neat and organized.
- Ensure that all HK Tuk Tuk are cleaned daily.
- Ensure all emergency exits are clean, free of debris and the lights are working.
Inspection and Reporting
- Check assigned Blocks pantries and stores for maintenance issues (fused lights) and report them to Housekeeping office.
- Check assigned Blocks pantries and stores for required cleaning during the day.
- Report any maintenance issues to Housekeeping Office.
- Ensure all health and safety concerns are promptly recorded and reported.
- Report all shortages of linen stock, guest and cleaning supplies to their leader as soon as possible.
- Ensure their reports are properly filled out and completed for the end of their shift with relevant information noted.
Stock and Organization
- Ensure the proper stocking and organization of pantries for room attendants.
- Ensure that all extra beds and cribs are well maintained and bring attention to Supervisors or Engineering Department if required.
Safety and Environmental Responsibility
- Maintain a safe work environment.
- Responsible for collecting recycling and garbage on a daily basis and their proper disposal.
- Be responsible for a master key and phone during their shift and ensure to communicate with the housekeeping office when required.
Additional Information
- Full details are available on the employer's original posting.