Housekeeping Supervisor_Housekeeping_Business Bay Housekeeping Citymax Hotels_HOSP - Business Bay - Dubai, UAE_Citymax Hotels

Role Overview

Housekeeping Supervisor at Citymax Hotels, Business Bay, Dubai, UAE.

Role Purpose

Manage the daily operations of the housekeeping department, supervising staff, maintaining high standards of cleanliness and hygiene, managing inventory and supplies, and addressing guest requests and issues to ensure a clean and comfortable environment.

Key Responsibilities

Staff Supervision & Development

• Supervise and coordinate the daily activities of housekeeping staff.
• Train and mentor housekeeping staff, promoting a positive and productive work environment.

Cleaning Standards & Inspections

• Ensure all guest rooms and public areas are cleaned to the highest standards.
• Conduct regular inspections of rooms and public areas to ensure cleanliness.

Inventory & Budget Management

• Manage inventory of cleaning supplies and linens, placing orders as needed.
• Prepare and manage the housekeeping budget.

Guest Services & Compliance

• Address and resolve any guest complaints or issues related to housekeeping services.
• Ensure compliance with health and safety regulations.

Records & Reporting

• Maintain records of housekeeping activities and prepare reports as required.

Collaboration

• Collaborate with other departments to ensure smooth and efficient operations.

Qualifications & Experience

• Proven experience as a Housekeeping Supervisor or similar role.
• Degree in hospitality management or related field is preferred.

Skills & Competencies

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Attention to detail and a strong commitment to cleanliness.
• Ability to handle complaints and resolve issues effectively.
• Strong organizational and multitasking abilities.

Additional Information

• Flexibility to work in shifts, including weekends and holidays.