Housekeeping Supervisor - Doubletree By Hilton Fujairah City Hotel

Role Overview

Housekeeping Supervisor at DoubleTree by Hilton Fujairah City Hotel, operated by Hilton.

Role Purpose

Supervise the housekeeping team to ensure the upkeep and cleanliness of the hotel while delivering memorable guest experiences that embody the warmth and light of hospitality.

Key Responsibilities

Team Supervision

• Train housekeeping team members on standards and procedures.
• Schedule team members to ensure adequate coverage and operational efficiency.
• Oversee team members to maintain cleanliness and quality standards in guest rooms.

Quality & Inspections

• Conduct routine inspections of checkout rooms to verify cleanliness standards.
• Perform spot inspections of occupied rooms to monitor ongoing service quality.
• Review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met.

Maintenance & Coordination

• Report maintenance issues and facility concerns to the appropriate departments.
• Follow up promptly on all reported maintenance needs.

Operations & Special Projects

• Schedule and supervise periodic deep cleaning initiatives.
• Oversee special housekeeping projects as assigned.
• Maintain inventory stock levels for housekeeping supplies and equipment.
• Ensure proper maintenance and functionality of housekeeping equipment.

Guest Service

• Ensure excellent service delivery for all guests.
• Accommodate VIP and special guest requests.

Skills & Competencies

• Passion for hospitality and delivering exceptional guest experiences.
• Leadership ability to inspire and guide team members.
• Integrity and commitment to doing the right thing.
• Teamwork orientation and collaborative approach.
• Sense of ownership and accountability.
• Focus and discipline in execution.