Housekeeping Intern at InterContinental Fujairah Resort

Role Overview

Housekeeping Intern at InterContinental Fujairah Resort, a luxury five-star hotel located on Al Aqah Beach in Fujairah with 190 rooms, indoor and outdoor event space, restaurants, and a bar.

Company Overview

InterContinental Fujairah Resort is part of the world's largest family of luxury hotels. The resort is situated on the shoreline of Al Aqah Beach beneath the Hajjar Mountains, representing an exceptional destination where Arabian hospitality meets luxury. The hotel staff represents over 30 languages and countries, creating an international five-star resort presence.

Role Purpose

As a Housekeeping Intern, you will be an essential part of operational success, assisting the housekeeping team in maintaining cleanliness and guest satisfaction while learning the day-to-day operations of a hotel.

Key Responsibilities

Guest Room & Public Area Maintenance

• Learn and assist in the daily cleaning of guest rooms, public areas, and special facilities such as gyms, pools, and event spaces.
• Support the team by preparing rooms for guest check-in, including making beds, vacuuming, dusting, and restocking amenities.
• Assist in the quick and efficient turnover of guest rooms, ensuring cleanliness standards are met before check-ins.
• Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.

Inventory & Supply Management

• Assist in stocking and organizing housekeeping carts with necessary supplies and materials.

Operations & Workflow

• Participate in daily team briefings to understand the workflow and any special tasks for the day.
• Learn the importance of timely guest service by responding to housekeeping requests and delivering extra amenities as needed.
• Perform other reasonable duties as assigned.

Safety & Compliance

• Learn to follow safety and health guidelines, including the proper handling of cleaning chemicals and waste disposal.

Cross-Departmental Collaboration

• Collaborate with other departments such as maintenance and front desk to address guest concerns and requests.

Qualifications & Experience

• Currently enrolled in or recently completed a diploma or degree program in Hospitality Management or a related field.
• Previous experience or on-the-job training in a similar position.

Skills & Competencies

• Strong attention to detail and a passion for cleanliness.
• Excellent communication and interpersonal skills.
• Basic reading, writing, and math skills to complete assignments, checklists, and routine tasks.
• Physically able to lift, carry, push, pull, bend, stoop, kneel, stand, and move around the facility as required.

Additional Information

• Flexible to work shifts, weekends, and public holidays.
• Competitive pay and benefits offered.