Housekeeping Houseman Attendant

Role Overview

Housekeeping Houseman Attendant at Four Seasons Hotel Doha, located in Doha, Qatar.

Company Overview

Four Seasons Hotel Doha is a luxury beachfront property in the heart of Doha's business district, reopened in 2005 and extensively renovated in 2020. The hotel features 237 guest rooms and 20 private, unbranded townhouse villas. It offers 10 exceptional dining venues, including the world's largest Nobu restaurant, five swimming pools, a private beach, a state-of-the-art fitness centre, and an award-winning Spa & Wellness Centre with hydrotherapy facilities, ice room, colour therapy room, steam room, and hydrotherapy pool. The hotel provides an extensive banquet and outside catering operation.

Role Purpose

Support the Housekeeping team in maintaining Four Seasons luxury standards by ensuring all pantries, storage areas, and guest corridors are stocked, cleaned, and well-organized daily, while assisting with guest requests and facility maintenance.

Key Responsibilities

Pantry and Storage Management

• Ensure all Housekeeping Pantries are adequately stocked with linen and supplies on a daily basis.
• Clean Housekeeping Pantries on a daily basis, including toilets and storage areas.
• Maintain the Housekeeping stores on a daily basis by stocking supplies, cleaning, and maintaining inventory.
• Ensure the Housekeeping Storage areas are kept in a clean and tidy condition at all times.
• Update Housekeeping management on stock levels so reorders can be initiated.

Sustainability and Waste Management

• Ensure all garbage is segregated as per the Green policy of the hotel.
• Remove segregated garbage from Housekeeping pantries and store on a daily basis.
• Assist to reduce wastage of supplies and amenities by proper handling, usage, and storage.

Linen and Laundry Operations

• Ensure soiled linen from all Pantries are removed and sent to Laundry.

Guest and Room Services

• Ensure all guest requests and room requests, including Extra Bed and Extra linen, are delivered on time.
• Meet all guest requests as per the Standard Training Manual of the Hotel.

Facility Cleaning and Maintenance

• Ensure all walkways are cleaned on a daily basis, including guest corridors.
• Support Housekeeping team in completing high-level dusting and cleaning of outdoor windows of guest rooms.
• Operate cleaning machinery in an efficient manner for quality finish as per Four Seasons standards.

Reporting and Communication

• Report any damages or repairs and maintenance needed to Housekeeping.
• Report any items found in check-out units to Security and Housekeeping.
• Be well informed of basic Hotel information in order to assist any guest when enquired.

Personal Conduct and Appearance

• Dress in the issued uniform and ensure a neat, clean, and tidy appearance at all times.

Qualifications & Experience

• Preferred experience in a luxury hotel in Housekeeping.

Skills & Competencies

• Ability to stand for long periods of time.
• Excellent communication skills.
• Work harmoniously and professionally with co-workers and supervisors.
• Ability to operate cleaning machinery efficiently.

Additional Information

• Must have full flexibility in schedule.
• Able to work weekends, holidays, and daytime shifts.
• Hotel will apply for work authorization for a successful candidate.
• Living accommodation in a high-quality, well-resourced apartment.
• Excellent Training and Development opportunities.
• Employee Recognition Programs.
• Complimentary nights at Four Seasons Hotels Worldwide.
• Paid annual home leave tickets.
• Complimentary meals in employee restaurants.
• Free transportation to work.
• Medical coverage.
• Opportunities to build a successful career with global potential.
• Access to a unique strong culture with diversity of 50 different nationalities.