Housekeeping Coordinator - Saudi National

Role Overview

Housekeeping Coordinator – Saudi National at Marriott. This is an on-site housekeeping position that supports the day-to-day operations of the housekeeping department.

Role Purpose

Coordinate housekeeping operations by managing room status, prioritizing cleaning assignments, liaising between departments, and ensuring timely room turnover and maintenance of property standards.

Key Responsibilities

Operations & Room Management

• Run sold room reports and verify room status.
• Determine discrepant rooms and document issues with the Front Desk.
• Prioritize room cleaning and ensure vacant dirty rooms are cleaned by the necessary time.
• Assign rush rooms and rooms previously on the 'Do Not Disturb' list.
• Record, monitor, and update the list of 'Do Not Disturb' rooms.
• Prepare and distribute room assignments to Housekeeping staff.
• Complete required Housekeeping paperwork.

Coordination & Liaison

• Assist Housekeeping management in managing daily activities.
• Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
• Resolve issues with discrepant rooms in partnership with the Front Desk.

Safety, Compliance & Standards

• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete safety training and certifications.
• Ensure adherence to quality expectations and standards.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.

Guest Service & Team Relations

• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Thank guests with genuine appreciation.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.

Communication & Administration

• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and locate work-related information using computers.

Qualifications & Experience

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: None required.

Additional Information

• Stand, sit, or walk for an extended period of time.
• Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
• Perform other reasonable job duties as requested by Supervisors.