Housekeeping Coordinator - Arabic Speaker

Role Overview

Housekeeping Coordinator - Arabic Speaker at Hilton. This role serves Hilton brands and supports the housekeeping department as the main communication centre.

Role Purpose

Ensure the upkeep and cleanliness of the hotel while delivering memorable experiences that spread the light and warmth of hospitality to every guest. Serve as the control desk and main communication centre for the housekeeping department, managing information flow and departmental coordination.

Key Responsibilities

Communications & Coordination

• Serve as the main communication centre for the housekeeping department.
• Manage all information sent out and received from the control desk.
• Demonstrate good telephone etiquette at all times.
• Keep the notice board up to date with relevant information.
• Maintain complete and up-to-date information for every departmental section under housekeeping.

Guest & Team Support

• Work on behalf of guests and with other team members to ensure exceptional hospitality.
• Brighten guests' days through memorable service experiences.

Qualifications & Experience

• Previous hotel housekeeping experience (advantageous).

Skills & Competencies

• IT proficiency.
• Excellent organisational and planning skills.
• Accountable and resilient mindset.
• Good communication and telephone skills.
• Ability to work under pressure.
• Ability to work independently and as part of a team.
• Arabic language capability.

Additional Information

• Hilton values: passion for hospitality, integrity, leadership, teamwork, ownership, and focus on the now.
• Hilton is recognized on the World's Best Workplaces list by Great Place to Work and Fortune.
• Career development opportunities available within Hilton's suite of world-class brands.