Housekeeping Attendant

Role Overview

Housekeeping Attendant at IHG Hotels and Resorts, Doha. The role is based at Crowne Plaza and Holiday Inn Doha – The Business Park, located in the heart of Doha's key business district, 15 minutes by car or complimentary shuttle from Hamad International Airport.

Company Overview

IHG Hotels and Resorts operates over 370,000 colleagues across nearly 100 countries. The company culture centers on warmth, honesty, and True Hospitality. The Crowne Plaza and Holiday Inn Doha – The Business Park property comprises 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn, all equipped with modern amenities, high-speed wireless internet access, and proximity to attractions including the Museum of Islamic Arts and Souk Waqif.

Role Purpose

Deliver consistent, high-standard housekeeping services that maintain hotel brand standards and ensure exceptional guest experiences through meticulous room maintenance, cleanliness, and attention to guest preferences and privacy.

Key Responsibilities

Guest Service & Communication

• Provide excellent guest service in all interactions.
• Check daily guest information and ensure preferences and requests are met on time.
• Respect "do not disturb" signs and maintain guest privacy.

Room Cleaning & Maintenance

• Clean guestrooms during guest stay and after departure.
• Make beds following brand standards and training provided.
• Replace dirty linen and towels.
• Restock guestroom amenities including toiletries, drinking glasses, and room amenities.
• Remove garbage and room service trays.
• Organize and stock housekeeping carts.

Standards & Compliance

• Ensure consistently high operating standards in every area of Housekeeping as identified by hotel brand standards.
• Uphold the hotel's confidentiality and security standards.
• Notify the maintenance department about broken or damaged appliances.
• Demonstrate safe use of cleaning chemicals and personal protective equipment.

Qualifications & Experience

• Minimum 2–3 years of Housekeeping experience in a 4–5 star hotel.

Skills & Competencies

• Good communication skills.
• Attention to detail.
• Understanding of safe use of cleaning chemicals and personal protective equipment.

Additional Information

• Full uniform provided.
• Competitive salary and benefits package designed to support work-life balance.
• Room discounts available.
• Comprehensive training provided.
• Equal employment opportunities offered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.