وصف الوظيفة
Role Overview
Housekeeping Attendant at IHG Hotels and Resorts.
Role Purpose
Maintain rooms and hotel spaces to exceptional standards while delivering memorable guest experiences. Ensure all areas meet company standards through attention to detail, safety compliance, and proactive communication.
Key Responsibilities
Guest Service
- Help guests with requests such as toothbrushes, directions, and other assistance as needed
- Make rooms special and memorable for guests
Room Maintenance & Cleaning
- Maintain rooms at established standards
- May regularly assist with deep cleaning projects
- May have turndown duties
Supplies & Waste Management
- Monitor and control supplies and amenities across all housekeeping areas
- Keep on top of supplies and amenities availability
- Minimize waste throughout operations
Lost & Found
- Reunite items with owners
- Report, turn in, and log all lost and found items according to established procedures
Communication & Coordination
- Keep supervisor updated on room service progress
- Alert supervisor to any repairs needed
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
Safety & Standards
- Follow established safety procedures at all times
- Wear protective equipment when needed
- Wear uniform with pride
Ad Hoc Duties
- Assist with other duties as assigned
- Support unexpected moments when the team must pull together to complete tasks
Additional Information
- May assist with other duties as assigned
الراتبغير مُفصح عنه من صاحب العمل
آخر موعد—