Housekeeping Attendant - Housekeeping - Jumeirah The Red Sea

Role Overview

Housekeeping Attendant at Jumeirah The Red Sea, a luxury hospitality property within the Jumeirah Group portfolio.

Company Overview

Jumeirah is a global leader in luxury hospitality and a member of Dubai Holding, operating an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. Since 1999, the brand has been renowned worldwide for its distinguished beachfront resorts, esteemed city hotels, and exclusive residences, becoming synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences.

Role Purpose

To maintain the cleanliness, tidiness, and upkeep of assigned guest blocks and back-of-house areas, ensuring guest comfort and satisfaction while adhering to operational and service standards.

Key Responsibilities

Cleaning and Maintenance

• Ensure the cleanliness and tidiness of assigned blocks, including guest corridors, back-of-house areas, stairways, lift landings, guest and service lifts, and service pantries by performing routine cleaning duties.
• Collect scattered trash and empty trash containers regularly.
• Conduct deep cleaning tasks in designated areas, including bathrooms, closets, door tracks, and furniture.
• Ensure proper alignment of furniture in guest areas.
• Keep all equipment on assigned blocks clean and in good working condition to maximize their lifespan.

Linen and Guest Services

• Replace soiled bedding and bathroom linen with fresh items.
• Follow operational standards for replenishment, including inspecting and replacing bathrobes, bathroom linen, tissue, amenities, hangers, extra blankets and pillows, luggage racks, laundry bags, and guest complimentary water.
• Attend to guest calls, requests, and complaints in assigned areas.
• Provide turndown services as per standard requirements.
• Deliver and retrieve items on loan to guests.

Reporting

• Report unpleasant odors and maintenance issues to the team leader.

Qualifications & Experience

• Hold a High School Diploma or Certificate.
• Bring 1–2 years of experience in a relevant field within the international hospitality industry.

Skills & Competencies

• Demonstrate leadership and team management skills.
• Show strong attention to detail.
• Possess advanced software competencies.

Additional Information

• Supportive and inclusive work environment.
• Access to Learning & Development programmes and clear career pathways.
• Opportunities for internal mobility within the global Jumeirah network.
• Colleague discounts on food, beverage, and hotel stays worldwide.
• Health care and insurance benefits.
• Locally competitive salary and incentive structure.
• Locally relevant benefits as determined by the property.