Housekeeping Attendant

Role Overview

Housekeeping Attendant at Palazzo Versace Dubai, responsible for maintaining guest accommodations and common areas to luxury hotel standards.

Role Purpose

Deliver exceptional cleanliness and presentation of guest rooms, suites, and assigned areas while upholding the hotel's high standards of hygiene, safety, and guest service.

Key Responsibilities

Guest Room Service

• Clean and service guest rooms, suites, and assigned areas according to the hotel's luxury standards and procedures.
• Ensure guest rooms are presented to the highest standards of cleanliness, hygiene, and presentation.
• Make beds, replenish amenities, and replace linen and towels as required.
• Clean and maintain bathrooms, floors, furniture, fixtures, and other guest room areas.

Maintenance & Reporting

• Report any maintenance issues, damages, lost and found items, or guest concerns promptly to the appropriate department or supervisor.

Safety & Equipment Management

• Ensure all housekeeping equipment, supplies, and cleaning materials are used correctly and safely.
• Follow all health, safety, hygiene, and security standards at all times.

Guest Interaction & Discretion

• Maintain a professional and discreet approach when working in guest rooms and interacting with guests.
• Respond courteously to guest requests and provide assistance when required.

Back-of-House Operations

• Follow established procedures for handling guest belongings, lost and found items, and room access.
• Maintain cleanliness and organization of housekeeping pantries, trolleys, and back-of-house areas.
• Support the Housekeeping team with additional duties as required by the Supervisor or management.