Housekeeping Attendant | Aloft Abu Dhabi

Role Overview

Housekeeping Attendant at Aloft Abu Dhabi, operated by Marriott.

Role Purpose

Maintain guest rooms and common areas to company standards by cleaning, restocking supplies, and managing linens, ensuring a welcoming and hygienic environment for all guests.

Key Responsibilities

Guest Service & Communication

• Respond promptly to requests from guests and other departments.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.

Room & Bathroom Cleaning

• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
• Clean bathrooms thoroughly.
• Dust, polish, and remove marks from walls and furnishings.
• Vacuum carpets and perform floor care duties in guest rooms and hallways.
• Check that all appliances are present in the room and in working order.
• Straighten desk items, furniture, and appliances.

Linen & Supply Management

• Fill cart with supplies and transport cart to assigned area.
• Replace guest amenities and supplies in rooms.
• Replace dirty linens and terry with clean items.
• Make beds and fold terry.
• Remove trash, dirty linen, and room service items.

Safety, Security & Compliance

• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete safety training and certifications.
• Properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.

Team & Quality Standards

• Support team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications & Experience

• No high school diploma or G.E.D. equivalent required.
• No related work experience required.
• No supervisory experience required.
• No license or certification required.

Additional Information

• Move, lift, carry, and place objects weighing 25 pounds or less without assistance and in excess of 25 pounds with assistance.
• Push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, kneel, or walk for an extended period across an entire work shift.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Marriott International is an equal opportunity employer, committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.