وصف الوظيفة
Role Overview
Housekeeping Attendant at Accor, Fairmont Ajman, located in Ajman, United Arab Emirates, approximately 30 minutes from Dubai.
Company Overview
Fairmont Ajman is a beachfront 5-star hotel featuring 252 guest rooms and suites with views of the Arabian Gulf. The hotel combines hospitality and elegance with a connection to natural surroundings, offering exceptional cultural, leisure, and dining experiences. Accor is a worldwide hospitality leader with a global network of properties and brands.
Role Purpose
As a Room Attendant, you will create lasting memories for guests by ensuring their rooms are comfortable, inviting, and clean to luxury standards. Your work directly contributes to guest satisfaction and their decision to return.
Key Responsibilities
Guest Room Service
- Clean and service guest rooms according to hotel standards, including making beds, cleaning bathrooms, dusting, and vacuuming.
- Replenish guest amenities and supplies as required.
- Respect guest privacy and ensure confidentiality while servicing rooms.
- Deliver prompt and courteous service to all guests, anticipating and responding to their needs.
Maintenance & Equipment
- Report any maintenance issues, damages, or lost and found items to the supervisor immediately.
- Ensure trolleys and housekeeping equipment are clean, well-stocked, and properly stored.
Safety & Compliance
- Adhere to safety, sanitation, and hygiene procedures at all times.
- Follow departmental policies, procedures, and grooming standards.
Additional Duties
- Assist with laundry duties, linen distribution, and public area cleaning when required.
Qualifications & Experience
- Previous experience in housekeeping within a hotel environment is an advantage.
- Physically fit and able to handle repetitive tasks and lifting.
Skills & Competencies
- Strong attention to detail and organizational skills.
- Ability to work in a fast-paced environment and as part of a team.
- Positive attitude, reliable, and service-oriented.
- Basic communication skills in English; additional languages are a plus.
Additional Information
Benefits
- Comprehensive medical coverage as per company policy.
- Meals provided on duty.
- Heartist Card offering discounted room rates at Accor Worldwide properties for you, your family, and friends.
- Special discounts at hotel restaurants and outlets.
- Wide range of learning opportunities and development programs through the Academy.
- Career growth opportunities within the hotel and across Accor's global network.
- Involvement in meaningful corporate social responsibility activities.
Commitment to Diversity & Inclusion
Accor is an inclusive company committed to attracting, recruiting, and promoting diverse talent based on qualities and skills. The company provides meaningful employment, a welcoming culture, excellent working conditions, and promotes the development of all people, including those with disabilities. Candidates are encouraged to disclose any specific needs during the application process.