Hotel Cleanliness Expert

Role Overview

Hotel Cleanliness Expert at Marriott. This role focuses on maintaining the appearance and cleanliness of the entire hotel while creating a memorable and unique guest experience.

Role Purpose

To maintain the appearance and cleanliness of hotel spaces across guest rooms and public areas, deliver exceptional guest service through housekeeping functions, and ensure all hotel environments support a great guest experience.

Key Responsibilities

Guest Room and Public Space Cleaning

• Clean and maintain guest rooms and public spaces to high standards.
• Deliver freshly made beds and ensure rooms are guest-ready.
• Move about assigned spaces and complete all necessary cleaning tasks.

Guest Service and Requests

• Deliver guest requests promptly and professionally.
• Respond to guest needs while maintaining quality standards.

Inventory and Cart Management

• Stock cleaning carts with necessary supplies and materials.
• Manage inventory to support efficient daily operations.

Safety and Standards Compliance

• Ensure a safe workplace for yourself and colleagues.
• Follow company policies and procedures at all times.
• Uphold quality standards in all housekeeping functions.
• Maintain professional uniform, personal appearance, and communications.
• Maintain confidentiality regarding guest and company information.

Additional Information

• Physical demands include standing, sitting, or walking for extended periods.
• Must be able to move, lift, carry, push, pull, and place objects weighing 50 pounds or less without assistance.
• Required to perform other reasonable job duties as requested.
• Marriott International is an Equal Opportunity Employer committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.