وصف الوظيفة
Role Overview
Host/Hostess at Jou Jou Brasserie, Four Seasons Resort Dubai at Jumeirah Beach, Dubai, United Arab Emirates.
Company Overview
Four Seasons is powered by its people—a collective of individuals committed to becoming better, pushing to new heights, and treating each other with respect. Team members create amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart. Four Seasons believes its purpose is to create impressions that stay with people for a lifetime, rooted in the belief that life is richer when we truly connect to the people and world around us.
The Four Seasons Resort Dubai at Jumeirah Beach has exceeded high expectations in the ultra-competitive Dubai market through its unparalleled location, fresh approach to luxury, and legendary personalized service. The resort includes five outlet options—from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge—and 237 Dubai luxury hotel rooms, including 49 suites. The property features subtle Arabic design motifs blended with cool, contemporary style and soft backgrounds of blue or green. Four Seasons believes its most important asset is its team of employees and demonstrates tremendous commitment to development and training. Successful candidates are offered once-in-a-lifetime opportunities rich in personal and professional growth.
Role Purpose
Deliver exceptional guest experiences at the host stand by welcoming guests, managing seating, and maintaining restaurant operations according to Four Seasons standards.
Key Responsibilities
Guest Welcome & Seating
- Welcome guests at the restaurant with genuine hospitality.
- Seat guests promptly at pre-set tables according to party size and guest preferences.
Operations & Administration
- Set up the host/hostess stand.
- Answer phone calls according to Four Seasons standards.
- Make recommendations on room set-up.
- Maintain a station chart and cover count for the restaurant.
Qualifications & Experience
- 1–2 years' experience in a similar role at 5-star luxury hotels.
- Previous experience managing a team of host/esses.
Skills & Competencies
- Outstanding grooming and appearance.
- Outgoing and joyful personality.
- Strong interpersonal skills.
- Knowledge of MICROS, OpenTable, and similar systems.
- Excellent communication skills.
- Fluency in English required; fluency in Italian, Spanish, or other languages is an advantage.
Additional Information
Schedule
- 6 days per week over 48 working hours.
Benefits
- Work authorization provided.
- Competitive tax-free salary and service charge.
- End of service gratuity.
- Complimentary full board living accommodation in high-quality staff housing.
- Vibrant fitness facilities including gym and swimming pool.
- Free transportation to and from work.
- Medical and life insurance.
- Paid annual leave.
- Paid home leave tickets.
- Social and sporting events.
- Learning & Development Programs.
- Career opportunities and international transfer.