وصف الوظيفة
Role Overview
Head of Operations at Airbus Helicopters Arabia for Aircraft Maintenance. This is a fixed-term professional leadership role responsible for end-to-end operational performance of the subsidiary.
Role Purpose
Ensure operational excellence, regulatory compliance, and a strong safety culture across all operational functions, while supporting the development of multi-service support offers to customers across the region.
Key Responsibilities
Operations Leadership
- Lead and coordinate all operational functions: spares distribution, technical support, Part 145 workshop, equipment repair, and training delivery
- Ensure operational plans are aligned with the subsidiary's business objectives and customer commitments
- Drive performance through clear KPIs, structured governance, and regular operational reviews
Part 145 & Technical Support
- Ensure the Part 145 maintenance organization operates in full compliance with applicable civil and military airworthiness regulations
- Oversee technical support activities, ensuring timely and quality resolution of customer technical requests
- Maintain strong relationships with airworthiness authorities and Airbus Helicopters engineering support
Spares & Equipment Repair
- Ensure efficient spares distribution processes, inventory accuracy, and on-time delivery performance
- Oversee equipment repair operations, ensuring turnaround times and quality standards are met
Training
- Ensure training programs (technical and operational) are delivered to required standards and support customer capability development
- Coordinate with training partners and academies as relevant
Contract Management & Support Offers
- Oversee contract execution, ensuring deliverables, service level agreements, and commercial terms are met
- Support the development and structuring of multi-service support offers (bundled MRO, training, spares, technical support packages) in collaboration with Sales and Business Development
Safety Culture & Governance
- Champion a strong, visible safety culture across all operational activities — technical, workshop, and training environments
- Ensure robust risk management, incident reporting, and continuous improvement processes are in place
- Build and maintain structured, documented processes and procedures across all operational domains, ensuring consistency, auditability, and scalability as the organization grows
- Lead by example on compliance, discipline, and rigor in day-to-day operations
People Management
- Manage, coach, and develop operational team leads and their teams
- Foster a culture of accountability, collaboration, and continuous improvement
Qualifications & Experience
- Strong experience in Support and Services, ideally in Aeronautics
- Significant experience in MRO and aviation operations management, ideally in a helicopter or complex technical environment
- Strong knowledge of Part 145 requirements and airworthiness regulatory frameworks
- Proven track record leading multi-disciplinary operational teams (technical, logistics, training)
- Experience in contract management and support of commercial and service offer development
- Demonstrated commitment to safety culture and structured operational management
Skills & Competencies
- Strong leadership, organizational, and stakeholder management skills
- Good communication skills
- Strong network internal and external
Additional Information
- Employment Type: Fixed term
- Awareness of potential compliance risks and commitment to act with integrity are essential
- Airbus is committed to workforce diversity and creating an inclusive working environment
- Flexible working arrangements are supported where possible
الراتبغير مُفصح عنه من صاحب العمل
آخر موعد—