وصف الوظيفة
Role Overview
Head of Business Operations – MENA Eurasia at Viatris, a global healthcare company based in the Middle East region. This is a strategic leadership role responsible for driving operational excellence, governance, organizational effectiveness, leadership capability development, and execution of critical business initiatives across MENA Eurasia.
Company Overview
Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands. The company combines the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, Viatris provides access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases.
Role Purpose
The Head of Business Operations serves as a key strategic partner to the leadership team, ensuring alignment between corporate strategy and execution while establishing robust governance frameworks, managing cross-functional transformation programs, and fostering a high-performance culture. The incumbent will lead strategic projects, drive leadership development programs, and ensure effective coordination across commercial, medical, regulatory, supply chain, finance, and HR functions.
Key Responsibilities
Governance & Business Excellence
- Design, implement, and continuously improve governance frameworks to support business objectives.
- Establish operational rhythms, business reviews, leadership forums, and decision-making processes.
- Ensure compliance with corporate policies, pharmaceutical industry regulations, and local market requirements.
- Monitor execution of key business priorities and provide visibility to leadership on progress, risks, and mitigation plans.
- Drive accountability across functions through structured performance management and governance mechanisms.
Planning & Business Operations
- Translate strategic objectives into actionable business initiatives and measurable outcomes.
- Plan and build annual calendar for performance reviews, KPI tracking, and operational reporting.
- Identify operational improvement opportunities and implement best practices to enhance organizational effectiveness.
Project & Program Management
- Lead cross-functional strategic projects across the region.
- Establish project governance structures, milestones, risk management frameworks, and success metrics.
- Ensure timely delivery of strategic initiatives within scope, budget, and quality expectations.
- Coordinate stakeholders across regional, global, and local teams to drive alignment and execution.
- Manage project portfolios and prioritize initiatives based on business impact and strategic value.
Leadership Development & Capability Building
- Design and implement leadership development programs aimed at strengthening organizational capabilities.
- Partner with HR and senior leaders to identify talent development needs and succession planning priorities.
- Facilitate leadership forums, workshops, and management effectiveness initiatives.
- Promote a culture of continuous learning, innovation, collaboration, and accountability.
- Support change management activities to enable successful adoption of business transformations.
Stakeholder Management
- Serve as a trusted advisor to the Head of MENA Eurasia and leadership team.
- Build strong partnerships with regional, global, and local stakeholders.
- Facilitate alignment between departments.
- Represent business operations in leadership meetings and strategic planning discussions.
Qualifications & Experience
Education
- Bachelor's degree in Pharmacy, Business Administration, Healthcare Management, or related field.
- MBA or relevant postgraduate qualification preferred.
Experience
- 10–15+ years of experience within the pharmaceutical, healthcare, or life sciences industry.
- Minimum 5 years in a leadership role focused on strategy, business operations, and/or organizational effectiveness.
- Proven experience leading cross-functional transformation programs and governance frameworks.
- Demonstrated success delivering large-scale strategic initiatives in a matrix organization.
- Experience working across Middle East, Eurasia, or international markets is highly desirable.
Skills & Competencies
Leadership
- Strategic thinking
- Executive presence
- Influencing without authority
- People leadership and talent development
- Change leadership
Business Operations
- Governance design and implementation
- Business planning and execution
- Portfolio and project management
- Performance management and KPI governance
- Organizational effectiveness
Technical Skills
- Business analytics and reporting
- Risk management
- Change management frameworks
- Process improvement and operational excellence
Personal Attributes
- Highly collaborative and stakeholder-oriented
- Strong communication and presentation skills
- Results-driven with strong execution capability
- Exceptional problem-solving and decision-making skills
- Ability to thrive in a fast-paced and complex environment
Additional Information
- Viatris offers competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.
- Viatris is an Equal Opportunity Employer.