Head Nurse.Nursing Services.Aster Hospital, Mankhool (Br. Of Aster DM Healthcare FZC)

Role Overview

Head Nurse, Nursing Services at Aster Hospital, Mankhool (Branch of Aster DM Healthcare FZC).

Company Overview

Aster DM Healthcare is a healthcare organization operating Aster Hospital, Mankhool.

Role Purpose

Lead the nursing team to deliver evidence-based comprehensive patient care, maintain clinical standards and best practices, manage unit operations and staff, and ensure safe, compassionate care aligned with hospital policies and accreditation requirements.

Key Responsibilities

Clinical Care Leadership

• Serve as a member of the direct patient care team and lead the nursing team in gaining exceptional skills to provide evidence-based comprehensive nursing care.
• Ensure the clinical area has appropriate number of staff and skill mix for the dependency level of patients for the next 24 hours.
• Meet daily with all patients and frequently meet VIP, vulnerable, pre- and post-operative, new admission and critically ill patients to ensure appropriate and timely care.
• Organize and coordinate patient care activities including procedures, therapies and tests to achieve desired patient outcome.
• Accompany Consultant/Doctor for rounds and procedures.

Quality, Standards and Compliance

• Follow nursing policies and guidelines in accordance with current quality initiatives within the area of work.
• Ensure the implementation of all accreditation standards.
• Ensure staff awareness and delivery of care based on current best practices.
• Actively participate in the implementation of any change in practice within the clinical area.
• Develop own knowledge base, ensuring evidence-based practice and contributes to the enhancement of patient care.
• Evaluate the effectiveness of nursing care provided and its documentation.
• Adhere to the Hospital Policies and Protocols at all times.
• Ensure competency of staff in essential skills required for delivering care within the clinical area.

Patient Education and Safety

• Ensure patient and family education is given to all patients.
• Identify and articulate effectively patient rights and responsibilities.
• Ensure to maintain patient privacy and confidentiality.
• Provide all required facilities and atmosphere for the patients which help in their speedy recovery from illness.

Infection Control and Biomedical Safety

• Ensure adherence to infection control practices by staff at all times.
• Ensure biomedical waste segregation done as per the policy.
• Ensure sample safety and blood transfusion safety.
• Ensure staff adherence to the health and safety standards at all times.
• Be responsible for taking immediate action to deal with any problem which might affect patient, visitor or staff safety.

Medication and Blood Safety Management

• Play an active role in counter checking in medication administration process, nursing procedure, transportation of special specimens and samples.
• Counter check and verify blood and blood products transfusion.
• Ensure medication management as per the standards by all staff.
• Follow narcotic policy and be the custodian of the cabin key.

Clinical Coordination and Documentation

• Conduct daily briefing of the staff in three shifts.
• Ensure timely reporting to Doctor for abnormal reports at all times.
• Ensure accuracy and completion of nursing documentation within the time frame.
• Ensure adequate CSSD supplies at all times.

Staff and Team Leadership

• Ensure staff provide compassionate care to the customers.
• Identify and monitor the strength, weakness and performance of staff and guide them by counseling and necessary in-house training.
• Be the role model for peers, subordinates and students through performance, practice, appearance and in action.
• Accept personal accountability for own practice as a Registered Nurse and to work at all times within the code of conduct of nursing.

Managerial and Administrative Operations

• Prepare the duty roster with adequate staff in each shift.
• Ensure availability of adequate manpower, materials, equipment and supplies.
• Ensure that all equipment, furniture and fittings are available in good working order to ensure comfort and safety to patients, visitors and staff.
• Be responsible for the overall administration of the unit assigned.
• Ensure effective and efficient use of all department resources.
• Maintain proper discipline amongst the staff by following the hospital's disciplinary policy.
• Be the first line of reporting for staff and patient concerns.
• Recognize own limitation, seek advice when unable to solve conflict or problems.

Stakeholder Communication and Coordination

• Actively participate in staff meetings, relevant committees, debriefing sessions and meetings with Nursing Leadership and update staff about any policy changes or developments in the hospital.
• Demonstrate skills in creating an environment which will promote open and honest discussion, in which staff feel free to represent their views and it is heard in an appropriate setting.
• Ensure that all communication (verbal or written) between the ward and other departments is of a high standard both in its content and presentation.
• Monitor the services provided by other departments, communicate any deficits in standards and inform the concerned department.

Reporting and Record Management

• Report all incidents to the Head of the Department and maintain appropriate records.
• Ensure that all written and electronically stored information is accessible only to authorized personnel.
• Ensure that all staff is aware of the importance of the collection of statistical data and quality indicators.
• Ensure timely quality indicators sent to the Head of the Department accurately.

Qualifications & Experience

• Registered Nurse.

Skills & Competencies

• Evidence-based nursing practice.
• Staff leadership and team management.
• Clinical supervision and competency assessment.
• Infection control and safety management.
• Medication and blood product administration oversight.
• Patient and staff communication.
• Conflict resolution and problem-solving.
• Administrative and operational management.
• Documentation and record-keeping.
• Quality indicator monitoring and reporting.