وصف الوظيفة
Role Overview
Head Housekeeper at White Spot Facilities Management, Dubai, UAE. Full-time, live-in position overseeing housekeeping operations at a prestigious UHNWI private villa.
Role Purpose
Oversee the complete housekeeping operation of a luxury private residence, supervise domestic staff, and support the smooth running of the household including family arrangements, events and international travel.
Key Responsibilities
Operations & Standards
- Oversee daily housekeeping operations and maintain exceptional standards of cleanliness, presentation and service.
- Coordinate household inventories, supplies, maintenance, repairs and appointments.
Staff Management
- Supervise, coordinate and support housemaids, nannies and other domestic staff, including schedules, duties and performance.
Household Support
- Support the family with day-to-day household requirements, including children's meals, schedules and activities when required.
- Coordinate with the Chef regarding meal planning, dietary requirements and service standards.
Stakeholder Management
- Act as a key point of contact between household staff, vendors, contractors and external service providers.
- Coordinate with the Chef and other service providers during family travel.
Events & Travel
- Assist with international travel, including packing, unpacking, hotel and restaurant bookings, and household preparations.
- Assist with private dinners, family gatherings and special occasions.
Governance
- Support household safety procedures and maintain the highest standards of discretion and confidentiality.
Qualifications & Experience
- Proven experience as a Head Housekeeper, Executive Housekeeper or Housekeeping Manager.
- Experience in a 5-star luxury hotel is a must; UHNWI private household, luxury villa or private estate experience highly valued.
- Strong experience supervising domestic staff.
- Experience with children and family-related logistics.
- International travel experience with a private family is an advantage.
Skills & Competencies
- Fluent English, both written and spoken.
- Excellent organisational, leadership and communication skills.
- Professional, discreet, proactive and highly detail oriented.
- Ability to travel internationally with the family; valid US, UK and/or Schengen visas are advantageous.
Additional Information
- Private live-in accommodation and duty meals provided.
- Medical insurance.
- Visa and work permit sponsorship.
- Competitive salary, commensurate with experience.
- Annual travel allowance.
- 30 days annual leave upon completion of one year.
- International travel with the family.
- Long-term opportunity within a prestigious private household.
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