GULF Supply Chain Process Automation Intern

Role Overview

GULF Supply Chain Process Automation Intern at Johnson & Johnson, based in Dubai, United Arab Emirates. This is a 6-month internship position within the Emerging Markets Regional Demand & Supply department, reporting to the Gulf Supply Chain Manager.

Company Overview

Emerging Markets Regional Demand and Supply is part of Global Planning & Regional Demand & Supply in the Innovative Medicine Supply Chain organisation of Johnson & Johnson Innovative Medicine. Johnson & Johnson's strength in healthcare innovation empowers the organization to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.

Role Purpose

The GULF Supply Chain Process Automation Intern will support reliable product availability, strong planning adherence, and effective end-to-end supply chain execution across the Gulf markets. The main responsibility is to drive process and report automation, including the use of AI, while simplifying and standardizing ways of working to reduce manual effort, improve data visibility, increase planning efficiency, and enable faster, more reliable decision-making.

Key Responsibilities

Supply Chain Orchestration & Planning Support

• Support end-to-end supply chain orchestration by assisting in-market planners with recurrent tasks.
• Support adherence to the Integrated Business Planning drumbeat by preparing relevant analytics, maintaining action trackers, and enabling effective decision-making through clear insights and scenario planning.

Performance Monitoring & Delivery

• Monitor and support delivery of key supply chain performance indicators, including stock-outs, service levels, OTIF, inventory health, SLOB reduction, forecast quality, customer satisfaction, and compliance-related measures.

Customer Service & Stakeholder Communication

• Support excellent customer service by ensuring proactive communication, issue elevation, transparent supply status updates, and timely problem-solving with internal and external business partners.
• Build strong partnerships with Commercial, Finance, Regulatory Affairs, Quality, Compliance, Business Excellence, and other business partners to support risk mitigation, portfolio actions, launches, allocations, and continuous improvement.

Process Improvement & Automation

• Find opportunities to simplify, standardize, and improve planning and execution processes, with a strong focus on reducing manual activities, eliminating redundancy, improving data quality, and increasing speed and reliability of information flow.
• Implement automation initiatives by helping define business requirements, testing solutions, improving dashboards and trackers, promoting adoption of digital tools, and partnering with Business Excellence, planning systems, and cross-functional teams to embed new ways of working.

Data Management

• Maintain and improve relevant master data and planning parameters, ensuring customer, product, and shipping information is accurate and complete.

Qualifications & Experience

• Bachelor's degree or equivalent, preferably in Supply Chain, Business, Operations, Engineering, or a related field.
• Recently graduated in 2025 or 2026.

Skills & Competencies

• Strong Microsoft Excel and data analysis skills.
• Strong English business proficiency.
• Proven interest in automation, simplification, and continuous process improvement; ability to translate recurring issues into practical, scalable solutions.
• Strong analytical approach with ability to interpret data, identify trends, anticipate risks, and prepare clear recommendations for decision-making.
• Good communication and stakeholder management skills to work effectively in a matrix, international organization.
• Ability to organize and complete work with limited supervision, manage priorities under time pressure, and follow through on actions with attention to detail.
• Team player who takes initiative, challenges the status quo constructively, and looks for opportunities to improve service, reduce complexity, and create business value.
• Experience with Power BI, Power Automate, reporting tools, workflow automation, and confident use of AI tools to improve efficiency and automate work is a significant plus.

Additional Information

• Position type: Internship, 6 months duration.
• Work location: J&J office, Dubai, United Arab Emirates.