Graduate Trainee - Regulatory Affairs (UAEN only)

Role Overview

Graduate Trainee - Regulatory Affairs at du, based in the United Arab Emirates. This is a 12-month accelerated development programme role.

Company Overview

Du is a telecommunications company operating under the United Arab Emirates regulatory framework governed by the Telecommunications Digital Government and Regulatory Authority (TDRA).

Role Purpose

Support the interface with the telecommunication regulator and relevant internal stakeholders to ensure that regulatory requirements under the telecoms regulatory framework are communicated clearly and efficiently, enabling du's compliance with its regulatory obligations. The role focuses particularly on number management, mobile number portability, fixed number portability, internet access issues, consumer complaints management, national crisis management projects, billing and CPR audits.

Key Responsibilities

Regulatory Stakeholder Management

• Support and manage interface with relevant stakeholders to engage, track, obtain and streamline business input and objectives in key operational areas with regulatory requirements under the telecoms regulatory framework and TDRA.
• Support interface with TDRA's Technical Affairs personnel and du's Technology and Commercial teams in relation to daily management of du's requirements for scarce resources.
• Represent Regulatory Affairs in meetings with the TDRA, Etisalat and other licensed operators, and in appropriate industry forums with a view to influencing regulatory outcomes to the benefit of du.

Compliance and Obligations

• Support monitoring of du's compliance to Internet access policy, mobile number portability, fixed number portability, numbering management, national crisis management projects, and billing and CPR audits.
• Support responses to TDRA's requests for actions and ad hoc reports within TDRA's timelines.
• Assist in the development of comprehensive planning and processes to ensure that responses to regulatory technology obligations are met.
• Support development and implementation of appropriate overall performance measures in respect of du's obligations regarding regulatory compliance.

International Regulatory Insights

• Support monitoring of international regulatory developments and international best practice.
• Support submissions and policy positions with benchmarked data and in relation to recurring team updates as appropriate.

Documentation and Coordination

• Prepare and support the preparation of submissions, correspondence and other documentation relevant to the policies associated with these matters and the operation of the policies in fulfillment of the duties of the position.
• Liaise with Technology, Finance, Commercial and other divisions as required to fulfill the duties of the position.

Qualifications & Experience

• Bachelor's Degree in Business Information Systems, Business Administration, Economics, Industrial Engineering, Telecom Engineering, IT/Computer Science, International Relations or similar fields.
• UAE national (UAEN only).

Skills & Competencies

• Excellent spoken and written communication skills in English and Arabic.
• Excellent communication skills and learning agility.
• Ability to work independently or as part of a team.
• Result and outcome-oriented with attention to detail and quality within required timelines.
• Flexibility and ability to travel at short notice to meetings, including in Dubai and Abu Dhabi.

Additional Information

• Accelerated career development through the FutureX Graduate Trainee Programme.
• Exposure to senior leaders and industry experts.
• Professional certifications and learning opportunities.
• Meaningful project experience.
• Opportunity to build future-ready skills.
• Structured learning, mentorship, job rotations, business exposure, industry-recognised certifications, and real-world projects.
• Pathway towards a rewarding long-term career.