وصف الوظيفة
Role Overview
Graduate Automotive Sales Executive at Alba Cars, Dubai, UAE. This is a structured 1-year graduate program designed to develop high-performing automotive sales professionals through exposure to showroom hosting, call centre operations, automotive finance, and hands-on vehicle sales.
Company Overview
Alba Cars is one of Dubai's leading used-car dealerships. The team is described as dynamic, young, and performance-driven.
Role Purpose
To build essential experience across multiple dealership functions—showroom, call centre, finance, and sales—while developing the knowledge, skills, and customer relationships required for a successful long-term career in automotive sales.
Key Responsibilities
Business & Customer Journey Training
- Gain practical experience in showroom hosting and learn how to welcome, engage, and assist customers professionally.
- Handle inbound and outbound calls to develop skills in lead qualification, needs analysis, appointment booking, and follow-up.
- Understand how automotive finance options, documentation, and approvals support the customer journey.
- Learn how the call centre, showroom, finance, and sales teams work together throughout the full vehicle-purchasing process.
- Shadow experienced team members before progressing into direct vehicle sales responsibilities.
Automotive Sales
- Develop strong knowledge of Alba Cars' vehicle stock, pricing, features, and available finance options.
- Understand customer requirements and recommend suitable vehicles based on their needs and budget.
- Support vehicle presentations, showroom appointments, test drives, and deal preparation.
- Build and maintain relationships with prospective and existing customers.
- Follow up consistently on leads and enquiries to support successful conversions.
- Progress toward independently managing customers and closing vehicle sales.
Customer Engagement & Communication
- Deliver excellent customer service by phone, email, and in person.
- Communicate clearly and confidently to understand customer needs and manage expectations.
- Maintain a professional, energetic, and customer-focused approach at every stage.
- Accurately record customer information, activity, and follow-ups within the CRM system.
Performance, Targets & Development
- Track performance across call handling, response times, appointments, lead conversion, and sales results.
- Work toward monthly KPIs with support from managers and team leaders.
- Participate in ongoing training, coaching, and regular feedback sessions.
- Progress through each phase of the graduate program toward becoming an independent Automotive Sales Executive at Alba Cars.
Qualifications & Experience
- Recent graduate or early-career professional interested in automotive sales.
- Basic understanding of or interest in the automotive industry.
Skills & Competencies
- Strong communication skills in English; Arabic is an advantage.
- Confident phone manner and excellent interpersonal skills.
- High energy, resilience, and a strong willingness to learn.
- Customer-focused mindset with a genuine interest in sales.
- Comfortable learning and working with CRM systems.
Additional Information
Contract & Location
- Full-time, on-site position based in Dubai, UAE.
- Remote or hybrid work is not available.
- Candidates must reside locally or be willing to relocate to Dubai, UAE.
Compensation & Benefits
- Salary: AED 5,000–8,000 per month.
- Compensation structure: Base salary plus commission.
- Target-based incentive structure with uncapped commission potential.
- UAE employment visa sponsorship.
- Medical insurance.
- 30 days of paid annual leave.
- Structured training and ongoing coaching.
- Clear career progression into automotive sales.
Additional Requirements
- UAE driving licence preferred, or willingness to obtain one during the program.
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