Graduate Analyst Office Building Services (UAE National)

Role Overview

Graduate Analyst – Office Building Services for JLL in Dubai, UAE. This is a full-time position within the Graduate Programme, located on-site in Dubai.

Company Overview

JLL is a leading professional services firm specializing in real estate and investment management. The company's vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. JLL delivers integrated services powered by technology to help organizations, investors, and individuals realize their real estate goals globally.

Role Purpose

Support the operational and financial management of office buildings while launching your career in commercial real estate. You will gain hands-on experience in facilities management, client relations, financial analysis, and building operations while delivering world-class services to premium office portfolio clients.

Key Responsibilities

Operational Support

• Support the building management team in day-to-day operations of office buildings, including monitoring service delivery standards, coordinating with service providers, and assisting with tenant requests and building inspections.
• Participate in regular site visits to ensure facilities are maintained to the highest standards and help identify areas for operational improvement.

Financial Analysis

• Assist with budget preparation, expense tracking, and financial reporting for assigned properties.
• Analyze operating costs, service charge reconciliations, and vendor invoicing to support accurate financial management.
• Prepare monthly management reports highlighting key performance indicators, variances, and cost-saving opportunities.

Client Service

• Support client relationship management by responding to inquiries, preparing presentation materials, and attending client meetings.
• Help maintain strong relationships with tenants, addressing service issues promptly and professionally while ensuring exceptional customer experience across all touchpoints.

Data Management and Reporting

• Maintain property databases, compile operational data, and generate regular performance reports.
• Support the team in tracking key metrics including occupancy rates, maintenance requests, energy consumption, and tenant satisfaction scores to inform strategic decision-making.

Project Coordination

• Assist with building improvement projects, refurbishment initiatives, and tenant fit-out coordination.
• Support project documentation, contractor liaison, and progress monitoring to ensure successful delivery within scope, budget, and timeline.

Compliance and Documentation

• Help ensure building operations comply with local regulations, health and safety standards, and JLL quality protocols.
• Maintain accurate documentation including maintenance logs, inspection records, and compliance certificates.

Qualifications & Experience

• Bachelor's degree in Business Administration, Real Estate, Facilities Management, Engineering, Finance, or related field.
• Recent graduate within two years of graduation.
• Basic understanding of commercial real estate operations is beneficial but not required.
• Familiarity with property management concepts, building systems, or facilities management practices is an advantage.

Skills & Competencies

• Strong analytical skills with proficiency in Microsoft Excel, Word, and PowerPoint.
• Excellent written and verbal communication skills in English.
• Arabic language skills are advantageous.
• Demonstrated ability to work collaboratively in team environments while managing multiple priorities effectively.
• Proactive and eager to learn with strong attention to detail and problem-solving abilities.
• Professional demeanor with excellent interpersonal skills and customer service orientation.
• Adaptable and resilient with the ability to thrive in a fast-paced environment.
• Willingness to develop technical knowledge through on-the-job training and professional development opportunities.

Additional Information

Employment Type

Full-time, Graduate Programme.

Professional Development and Learning

• Structured graduate programme with comprehensive training and mentorship from senior professionals.
• Exposure to diverse aspects of commercial real estate and clear career progression pathways within JLL's global organization.
• Opportunities to work on high-profile office properties.
• Access to JLL's extensive learning platforms, professional certification support, and ongoing skills development programmes.
• Regular networking opportunities with property management professionals and exposure to industry best practices.

Work Environment

• Dynamic and collaborative team culture in JLL's Dubai office with exposure to premium commercial properties across the city.
• Opportunity to work with leading multinational clients and contribute to the management of landmark office buildings.

Compensation and Benefits

• Competitive salary commensurate with experience.
• Annual performance bonus.
• Health insurance.
• Other benefits in accordance with UAE labor law and JLL policies.