Government Relations Executive

Role Overview

Government Relations Executive at Al Tayer Group, Kingdom of Saudi Arabia. This role manages the daily processing, follow-through, and completion of all online transactions for the KSA Commercial Government Relations function, ensuring timely document processing and effective execution of job requests.

Company Overview

Al Tayer Insignia is a luxury retail partner with over 40 years of heritage, representing the world's most iconic brands across boutiques, department stores, and leading online platforms throughout the GCC. The company operates a seamless omnichannel presence and is committed to creating award-winning retail experiences while celebrating creativity, individuality, and customer obsession.

Role Purpose

Execute all daily Commercial Government Relations transactions for KSA operations, including business registrations, company formations, license issuance, permit approvals, and compliance certifications. Coordinate across internal stakeholders and government departments to ensure timely processing of requests and maintenance of accurate regulatory documentation.

Key Responsibilities

Transactional Processing

• Receive and validate all commercial GR service requests from internal stakeholders and business units.
• Undertake and process all activities related to online transactions, including online applications and payment of fees on government department portals.
• Maintain up-to-date trackers for all CGR documents and update internal customers with copies of documents issued by government entities.
• Complete and close job requests on the CGR system.
• Administer the Commercial GR database to ensure completeness and accuracy of all business information.

Coordination & Stakeholder Management

• Coordinate with different departments and business units regarding various CGR transactions such as permits, certificates, licenses, lease agreements issuance, renewal, amendment, and cancellation.
• Handle internal and external customer queries and manage effective communications with stakeholders.
• Liaise with ATI business units, commercial and digital teams and operations as required regarding specific GR requests.
• Liaise with various Government Departments and update Business Units of any changes, new regulations, and requirements.

Document & Information Management

• Maintain all documents and files for future reference on ECM.
• Effective tracking of the validity and expiry of trade licenses, agency agreements, trademarks, various commercial permits, licenses, and documents to initiate timely processing and completion of all renewals prior to the due date.
• Obtain necessary clarifications, documentation, information and approvals to facilitate timely processing of requests.

Administrative & Compliance Support

• Assist in preparation of official letters and application forms for ministries, municipalities, economic or other governmental departments and bodies as required.
• Provide administrative support to commercial and digital teams as required for Government Relations matters including Consumer Protection complaints, enquiries, investigations and other matters with various governmental authorities across the GCC jurisdictions.
• Execute GR activities in full compliance with local legal and regulatory requirements and in adherence with Group policies, procedures, governance, and matrix of authorities' rules.

Process Improvement

• Provide input and feedback on CGR processes and systems.
• Contribute to process improvements as required.

Qualifications & Experience

• University diploma or bachelor's degree preferred.
• Minimum 2 years of relevant experience, preferably with previous Retail, F&B or Hospitality experience.
• Previous GR experience within KSA.
• Good knowledge of KSA Company law, Business/Commercial Law, and legal and regulatory requirements pertaining to commercial operations, trading, import/export, distribution, store opening and operations.
• Basic knowledge of Retail/F&B/Hospitality and distribution industries.

Skills & Competencies

• Good influencing, stakeholder management and interpersonal skills.
• Good numerical and commercial skills with an ability to negotiate.
• Proactive, collaborative, and consultative in style.
• Strong communication and presentation skills.
• Self-starter, proactive and results-driven.
• Ability to work under high pressure and to strict deadlines.
• Resilient and adaptable team-member.
• Reliable team-member who will contribute knowledge and experience into a team environment.
• Organized and methodical.

Additional Information

• Full proficiency in Arabic required as native language.
• English proficiency is an added advantage.