Government Relations Administrator

Role Overview

Government Relations Administrator at Hilton. This position is responsible for procurement of visas, renewals, medicals, and other governmental permits and licenses.

Company Overview

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. The vision "to fill the earth with the light and warmth of hospitality" unites the team to create remarkable hospitality experiences around the world every day.

Role Purpose

Coordinate with the business and provide support around all areas of government relations, including processing and carrying out all transactions relating to visas, permits, licenses, and registration that are crucial for the business.

Key Responsibilities

Visa and Immigration Management

• Manage all visa applications and cancellations and deal directly with immigration department for visa matters for team members, management and their families.
• Keep records of passports and visa expiry dates, inform team members in advance of passport expiry dates and extend or renew visas prior to expiry dates.
• Provide assistance in obtaining visas for travelling key personnel.
• Ensure the safekeeping of all team members' passports.

Government Relations and Compliance

• Maintain good relations and visits to the owning company, immigration, health department, ministry of information, traffic police as well as all government departments and ministries.
• Provide assistance on police and court cases, immigration and labour issues and other related matters.
• Maintain and update the police report in the system.

Occupational Health and Safety

• Ensure that all food handlers have occupational health cards and ensure that expiring cards are renewed on time.
• Carry out the fire, safety and evacuation procedures as required by the hotel fire policy.

General Compliance

• Comply with hotel standards in relation to hygiene and personal presentation.
• Perform any other tasks assigned by General Manager or Director, Human Resources.

Skills & Competencies

• Excellent written and verbal communication skills.
• Ability to effectively deal with a variety of audiences, some of whom require high levels of patience, tact and diplomacy.
• Strong computer literacy including knowledge of Windows XP and Microsoft Office Suite of products including Word.

Additional Information

• This position must possess the knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable adjustments.