Government Relation Officer

Role Overview

Government Relation Officer at Marriott International.

Role Purpose

Provide administrative and operational support to the Human Resources function, managing employee records, correspondence, office systems, and frontline assistance to candidates and employees while maintaining confidentiality and upholding company standards.

Key Responsibilities

Records & Documentation Management

• Create and maintain filing systems.
• Create and type office correspondence using a computer.
• Create new employee personnel files.
• Ensure accurate maintenance of all employee records and files, including interview documents and I-9s.
• Maintain confidentiality and security of employee and property records, files, and information.

Office Operations

• Distribute and route mail.
• Order and track Human Resources office supplies and forms.
• Answer phone calls and record messages.
• Enter and locate work-related information using computers and/or point of sale systems.

Candidate & Employee Support

• Assist walk-in candidates with application procedures.
• Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities.
• Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies, and guidelines.
• Welcome and acknowledge all guests according to company standards.

Communication & Relationship Building

• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Listen and respond appropriately to the concerns of other employees.

Compliance & Safety

• Follow all company policies and procedures.
• Inform Human Resources management of issues related to employee relations within the division or property.
• Report accidents, injuries, and unsafe work conditions to manager.
• Ensure adherence to quality expectations and standards.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Ensure uniform and personal appearance are clean and professional.

General Duties

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Support team to reach common goals.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications & Experience

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: None required.
• License or Certification: None required.

Additional Information

Marriott International is an equal opportunity employer, committed to welcoming all associates and providing access to opportunity. The company actively fosters an environment where unique backgrounds are valued and celebrated, and maintains non-discrimination policies on any protected basis, including disability, veteran status, or other basis protected by applicable law.