Global Transaction Banking Sales

Role Overview

Global Transaction Banking Sales at Barclays, based in Dubai. You will work directly with clients across the Middle East to deliver practical solutions across trade and working capital, liquidity, payments, and cash management.

Role Purpose

To generate revenue and promote the bank's diverse product and service offerings to various customer segments. You will work with clients from early discussions through to delivery, identifying opportunities and helping deliver solutions that meet their needs across transaction banking products and fastest-growing trade and treasury corridors globally.

Key Responsibilities

Client Identification & Analysis

• Identify potential customers and analyse their needs and preferences.
• Stay abreast of emerging market trends and competitor strategies.
• Create detailed profiles for target customer segments, outlining their demographics, financial habits, and pain points.
• Tailor sales approaches and product recommendations to specific client needs.

Relationship Management

• Manage potential and existing customer relations through high-quality customer support.
• Respond to queries and resolve issues promptly.
• Gain customer trust and understand their financial goals and challenges.
• Support client engagements, identify opportunities, and deliver solutions that meet client needs.
• Work closely with senior colleagues, Coverage teams, and Product partners.

Product & Knowledge Management

• Understand the features, benefits, risks, and compliance requirements of various banking products and services offered.
• Understand key features, benefits, risks, enhancements, and regulatory requirements of new and existing banking products.
• Communicate insights clearly to potential customers to address their financial needs.
• Build emerging ability to assess the commercial and risk implications of cash management, trade products, and working capital solutions.

Sales Development & Negotiation

• Develop compelling sales pitches and proposals that showcase the value proposition of the bank's offerings.
• Convert leads into customers.
• Negotiate terms that are beneficial for both the client and the bank.
• Provide broad exposure across Financial Institution and Corporate clients.

Deal Support & Implementation

• Support deals from early discussions through to delivery.
• Work with Product, Risk, Legal, and Operations to shape solutions and keep transactions moving.
• Stay close to onboarding and implementation, helping clients transition smoothly onto bank systems.
• Support particularly complex trade and cash setups.
• Manage multiple workstreams simultaneously while maintaining attention to detail.

Performance & Insight

• Collect and analyse customer feedback on various products, services, and overall experience.
• Support development of reports that communicate key findings to relevant stakeholders.
• Inform product development and sales strategies through feedback analysis.
• Monitor lead conversion rates, customer acquisition costs, and other relevant metrics to assess sales performance.
• Identify areas for improvement.

Leadership & Collaboration (AVP Expectations)

• Advise and influence decision making; contribute to policy development and take responsibility for operational effectiveness.
• Collaborate closely with other functions and business divisions.
• Lead a team performing complex tasks, using well-developed professional knowledge and skills to deliver work that impacts the whole business function.
• Set objectives and coach employees in pursuit of those objectives.
• Appraise performance relative to objectives and determine reward outcomes.
• Demonstrate clear leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard (Listen and be authentic, Energise and inspire, Align across the enterprise, Develop others).
• For individual contributors, lead collaborative assignments and guide team members through structured assignments.
• Identify the need for inclusion of other areas of specialisation to complete assignments.
• Identify new directions for assignments or projects, identifying cross-functional methodologies or practices to meet required outcomes.
• Consult on complex issues and provide advice to People Leaders to support resolution of escalated issues.
• Identify ways to mitigate risk and develop new policies and procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to work done.
• Perform work that is closely related to that of other areas, requiring understanding of how areas coordinate and contribute to achievement of organisational sub-function objectives.
• Collaborate with other areas of work and business-aligned support areas to stay abreast of business activity and strategy.
• Engage in complex analysis of data from multiple internal and external sources to solve problems creatively and effectively.
• Communicate complex information, including sensitive information or information difficult to communicate because of its content or audience.
• Influence or convince stakeholders to achieve outcomes.

Qualifications & Experience

• 5–10 years of experience in transaction banking, trade finance, cash management, liquidity solutions, or corporate banking, with strong exposure to transaction banking solutions.
• Solid grounding in cash management (including pitches), trade products, and working capital solutions.
• Solid grounding in transactional FX and channels.
• Familiarity with corporate treasury practices, trade documentation, and the flow of cross-border transactions.
• Degree-level education.
• Understanding of UAE regulatory expectations.
• Exposure to trade corridors across the Middle East and Asia (a plus).
• Additional qualifications such as CDCS, CITF, CFA, or ACI considered a plus.
• Experience working with top-tier Financial Institutions and/or Corporate Banking clients in the Middle East (highly valued).

Skills & Competencies

• Strong organisational skills.
• Proactive, self-starting approach with ability to drive tasks and follow through to completion.
• Strong stakeholder management skills and ability to work effectively across Product, Coverage, Risk, Legal, and Operations teams.
• Comfort working with clients across different cultures and time zones, especially in the Middle East and Asia.
• Attention to detail when handling documentation, onboarding steps, pricing deals, and deal follow-through.
• Strong communication and presentation skills.
• Curiosity, commercial awareness, and willingness to learn.
• Continuous improvement mindset with ability to identify opportunities to simplify processes and enhance client outcomes.
• Risk and controls awareness.
• Change and transformation capability.
• Business acumen and strategic thinking.
• Digital and technology capability.

Additional Information

• Demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship.
• Demonstrate the Barclays Mindset: Empower, Challenge, and Drive.
• Based in Dubai.