Global Director – Sales Enablement & Solutions - Freight Forwarding

Role Overview

Global Director – Sales Enablement & Solutions Freight Forwarding at DP World. This is a global role responsible for strengthening sales execution, commercial excellence and solutions selling across DP World Freight Forwarding Sales.

Company Overview

DP World is a global trade enablement company operating across Ports and Terminals, Marine Services, Logistics and Technology. The organization spans 78 countries on six continents with more than 115,000 employees from 160 nationalities. DP World is transforming and integrating its businesses to create end-to-end supply chain solutions, investing in innovation including intelligent delivery systems and automated warehouse stacking.

Role Purpose

Drive the commercialization of DP World's broader capabilities across the customer and trade platform by translating solutions into scalable customer propositions and sales concepts. Own sales enablement infrastructure, content, tools, standards and governance to enable Regional and Field Sales teams to identify and convert opportunities. Develop digital sales channels and new routes to market in collaboration with Marketing, Digital and Product teams to prepare the Sales organization for evolving customer buying behaviors.

Key Responsibilities

Commercialization and Solutions Development

• Drive the commercialization of DP World capabilities across the customer and trade platform, with Value-Added Services as the initial priority portfolio.
• Develop global sales concepts, customer propositions and sales plays for cross-capability selling across the full DP World portfolio.
• Identify opportunities to combine Freight Forwarding with capabilities such as Control Tower, Trade Finance, Visibility and other digital and financial solutions.
• Capture successful customer use cases and replicate best practices globally.

Sales Enablement

• Own Sales Enablement content and knowledge, ensuring relevant commercial content is developed, maintained and made available through DP World learning and knowledge communities, including OpsX.
• Enable Regional and Field Sales through training, playbooks, guidance and direct support for strategic cross-regional and cross-capability opportunities.

Digital and Future Routes to Market

• Develop the digital sales channel and future routes to market in close collaboration with Marketing, Digital, Technology and Product teams.
• Explore and prepare sales concepts for emerging forms of digital and automated customer interaction, including machine-to-machine and agent-based customer engagement.

Monitoring and Performance

• Establish relevant KPIs, monitor global adoption and effectiveness, and drive improvement with Regional Sales leadership.

Leadership and Stakeholder Engagement

• Represent DP World with senior external stakeholders and act as an ambassador for the organization and its Principles.
• Promote collaboration across organizational and geographical boundaries and contribute to the continued development of DP World's global Key Account Management model.
• Ensure activities are conducted in accordance with DP World's Code of Conduct, Ethics policies and governance requirements.

Qualifications & Experience

• Bachelor's degree in Business, Logistics, Supply Chain, Sales or related field.
• 10+ years of Sales, Commercial Excellence, Sales Enablement or Business Development experience in an international environment.
• Strong understanding of Freight Forwarding, solution-based selling and digital sales models.
• Proven experience commercializing products, services or digital capabilities across multiple markets.
• Strong track record in cross-selling and building customer propositions across multiple capabilities.

Skills & Competencies

• Strong stakeholder management and ability to influence across functions and regions.
• Excellent communication, training, presentation and analytical skills.
• Strong project and change management capabilities.
• Fluent in English; additional languages are an advantage.

Additional Information

• Willingness to travel internationally as required.