وصف الوظيفة
Role Overview
General Technician at Hilton. This position maintains the hotel's physical infrastructure, safety systems, and guest-facing spaces to deliver exceptional hospitality experiences.
Role Purpose
Ensure the hotel's facilities operate safely and function reliably across all guest and back-of-house areas. Respond promptly to maintenance requests and perform preventive inspections to prevent equipment failure and maintain guest satisfaction.
Key Responsibilities
Facility Maintenance & Safety
- Maintain physical functionality and safety of the property, including guest rooms, public spaces, and heart-of-house areas.
- Perform repairs and maintenance across carpentry, plumbing, electrical, HVAC, and masonry.
Service Response
- Respond quickly to guest calls and team member work orders.
Preventive Maintenance
- Conduct preventive maintenance inspections to regularly inspect facilities and equipment.
- Identify and address preventive maintenance needs.
Documentation & Reporting
- Record completed inspections and repairs.
- Flag issues requiring further attention.
Additional Information
This role embodies Hilton's core values: spreading hospitality, acting with integrity, inspiring through leadership, driving teamwork, maintaining ownership and accountability, and bringing urgency and discipline to every moment.
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