General Practitioner (Tagalog Speaker)

Role Overview

General Practitioner (Tagalog Speaker) at NMC Healthcare. The role provides general medical care across hospital wards and outpatient clinics, working independently under the general direction of the Internists.

Role Purpose

To deliver comprehensive general medical care to patients across inpatient and outpatient settings, maintaining the highest standards of clinical quality, patient safety, and infection control while promoting health education and preventive care.

Key Responsibilities

Patient Care and Clinical Management

• Monitor and provide general care to patients in hospital wards and in outpatient clinics.
• Admit patients requiring special care, investigations and treatment.
• Examine and talk to patients to diagnose their medical conditions.
• Make notes, both as a record of treatment and for referral.
• Conduct the periodic health program for company executives.

Quality and Standards

• Develop and maintain professional quality standards and recommend improvement of such standards to meet those of the JCI.
• Monitor the quality of medical care provided to patients hospitalized.
• Monitor clinical and other established indicators to ensure ongoing quality assurance.
• Continuously evaluate quality of own work and provide feedback on progress.
• Maintain knowledge of applicable local regulations and requirements.

Collaboration and Communication

• Liaise with other medical and non-medical staff in the hospital to ensure quality treatment.
• Work with other doctors as part of a team.
• Identify and understand the needs and expectations of clients in a professional manner, and share with relevant team members.
• Continuously build and share knowledge to deliver expert service within own scope of work, drawing on expertise of others as needed.
• Respond to client complaints in a timely and effective manner and provide feedback on progress.
• Keep clients up to date with relevant and accurate information and involve them in decisions that affect them.
• Proactively and respectfully share all relevant viewpoints with others and seek their input.
• Clarify and understand own role and responsibilities within the team.
• Recognise, appreciate, and respect individual differences.
• Actively participate and build a positive team spirit.
• Align individual behaviour to support and meet team goals.

Health Promotion and Prevention

• Promote health education among patients.
• Promote IFHAS screening program amongst healthy eligible population by providing adequate education.
• Organise preventive medical programmes.

Compliance and Governance

• Strictly observe organization's medical regulations and policies especially those related to infection control, patient safety, patient assessment and patient care.
• Complete tasks in accordance with set procedures and guidelines.
• Take care to perform all tasks precisely and accurately to minimise errors.
• Identify and report non-compliance to relevant stakeholders, constructively.
• Perform other miscellaneous related duties as requested by the head of general clinic.
• Focus on consistently delivering a positive client experience.
• Deliver on work outputs with high level of energy, focused effort and pace.

Occupational Safety and Health

• Comply with reasonable OSH instructions, policies and safe working procedures.
• Use appropriate personal protective equipment and safety systems.
• Be familiar with emergency and evacuation procedures.
• Not willfully or recklessly endanger anyone's health and safety.
• Assist with the preparation of risk assessments.
• Report OSH hazards, incidents, near misses and issues.
• Reduce, reuse, and recycle waste as much as possible.
• Attend all OSH trainings, awareness programs and mock drills.
• Participate in the OSHMS audits and inspections, ensuring standards are maintained.
• Ensure safe manual handling and safe practices techniques during diagnostic and therapeutic clinical procedures.
• Handle all consumables and instruments with utmost care and follow safety, infection control and prevention protocols.
• Ensure to wear and use the appropriate protective equipment as per practice.
• Assist customers in identifying workplace hazards which affect health.
• Provide expert advice on products, premises and processes which may affect health and safety at work.
• Assist in identifying areas for health improvement to improve staff health, staff performance and patient care.
• Ensure accurate, appropriate and timely implementation of relevant legislation, national standards and directives (e.g. FANR, DOH OSHMS).

Infection Prevention and Control

• Read and implement the NMC PCI Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.
• Maintain the strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care at all times.

Health Information Management

• Adhere to information systems policies and procedures as required by Healthcare Organization.
• Ensure that documentation in the health record reflects accuracy, integrity and authenticity.
• Follow security and privacy policies and procedures for the use of networks, including intranet and Internet.
• Follow confidentiality and security measures to protect electronic health information.
• Maintain data integrity and validity within an information system.
• Report any possible breaches of confidentiality in accordance with organizational policies.
• Apply departmental and organizational data and information system security policies.

Business Continuity

• Achieve an adequate level of general awareness regarding business continuity.
• Be aware of the contents of the service area's disaster recovery plan and any specific role or responsibilities allocated.
• Participate actively in the business continuity programme when required.
• Ensure information governance standards continue to be applied to data and information during an incident.

Qualifications & Experience

• At least 2–3 years' experience in the relevant specialised department in a private hospital setting.
• Work experience from a Tier 1 country as specified by the UAE healthcare regulator.
• Basic medical degree recognised by the relevant UAE healthcare authority.
• Diploma or training in a speciality recognised by the relevant UAE healthcare authority.
• Active and valid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP).

Skills & Competencies

• Basic word processing, spreadsheet and desktop presentation applications as applicable to work.
• Proficiency in Windows operating environment.
• Use of email, addressing, forwarding, attachments, netiquette.
• Fluency in Tagalog.