وصف الوظيفة
Role Overview
General Manager – Sports Bar at Wynn Al Marjan Island, located in Ras Al Khaimah, emirate of the UAE, approximately 50 miles from Dubai International Airport.
Company Overview
Wynn Al Marjan Island will be the first integrated resort in the UAE, opening in 2027. The resort will feature 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, a beach club, multiple swimming and wading pools, water features, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.
Role Purpose
Lead all aspects of sports bar operations within the Food & Beverage team, driving revenue and profitability while maintaining service excellence, food quality standards, and compliance. Build and develop a high-performing team culture in a high-volume, luxury resort environment.
Key Responsibilities
Operations & Service
- Lead all aspects of restaurant operations, including service, culinary, people, and financial performance.
- Ensure all service and food quality standards are consistently met.
- Supervise scheduling, training, and POS system operations.
- Manage inventory, equipment, and resources effectively.
- Design training programs and write clear operating procedures.
Financial Performance
- Drive top-line revenue while controlling costs, labour productivity, and maximizing profitability.
- Manage P&L accountability and operational efficiency.
- Prepare and present regular operational and financial reports.
Leadership & Development
- Lead, coach, and develop department heads and team members to build a performance-driven culture.
- Coach, motivate, and evaluate team members on a regular basis throughout the calendar year.
Menu & Guest Experience
- Collaborate with culinary and bar leaders on menu development, promotions, and guest personalization.
- Analyse guest feedback, operational KPIs, and financial metrics to identify opportunities and drive continuous improvement.
Compliance & Standards
- Ensure full compliance with health, safety, licensing, and hygiene regulations.
- Uphold the highest standards of integrity, professionalism, and guest confidentiality.
Sustainability
- Support the company's sustainability and recycling initiatives.
Qualifications & Experience
- Degree or diploma in Hospitality Management or related field.
- At least 3–5 years in a senior leadership role in a casual dining environment.
- Prior experience in a fast-paced, high-end or luxury restaurant environment.
- Proven track record of P&L accountability and operational efficiency.
- Demonstrated ability to lead teams in high-volume, high-expectation environments.
Skills & Competencies
- Strong financial literacy and business acumen.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office Suite and financial software.
- Commercially minded approach.
Additional Information
- Salary paid in Dirhams (AED), the local currency of the UAE.
- Excellent leave policy.
- Healthcare package.
- Life insurance.
- Incentive programs.
- Additional employee benefits.