وصف الوظيفة
Role Overview
General Manager - Japanese Restaurant at Wynn Al Marjan Island, located in Ras Al Khaimah, UAE. The resort, opening in 2027, will be the first integrated resort in the UAE and will feature 1,530 rooms and suites, 22 restaurants, lounges and bars, a theater, beach club, multiple pools, water features, a five-star spa, salon, shopping promenade, and celebrations and events center.
Company Overview
Wynn Al Marjan Island is an integrated resort development in Ras Al Khaimah, 50 miles from Dubai International Airport. The resort will feature comprehensive hospitality facilities across accommodation, dining, entertainment, wellness, retail, and events.
Role Purpose
Lead all operational, culinary, financial, and people aspects of a fine dining Japanese restaurant to deliver flawless service execution, brand positioning, revenue growth, and profitability while maintaining the highest standards of quality, compliance, and guest satisfaction.
Key Responsibilities
Operations & Service Standards
- Lead all aspects of restaurant operations, including service, culinary, people, and financial performance.
- Ensure the flawless execution of service standards, guest engagement, and brand positioning.
- Ensure all service and food quality standards are consistently met.
- Monitor daily performance and implement improvements where needed.
- Supervise scheduling, training, and POS system operations.
- Manage inventory, equipment, and resources effectively.
Financial Performance
- Drive top-line revenue while controlling costs, labour productivity, and maximizing profitability.
- Analyse guest feedback, operational KPIs, and financial metrics to identify opportunities and drive continuous improvement.
- Prepare and present regular operational and financial reports.
People & Culture
- Lead, coach, and develop department heads and team members to build a performance-driven culture.
- Coach, motivate, and evaluate team members on a regular basis throughout the calendar year.
Culinary & Menu Development
- Collaborate with culinary and bar leaders on menu development, promotions, and guest personalization.
Guest Experience
- Provide personalized service to VIP guests and regular patrons.
Compliance & Standards
- Ensure full compliance with health, safety, licensing, and hygiene regulations.
- Uphold the highest standards of integrity, professionalism, and guest confidentiality.
Qualifications & Experience
- 3–4 years' experience in a similar position in fine dining with an average of at least 50 covers per day.
- Candidates with 2-star and 3–4 hat Gault Millau restaurants will be preferred.
- Secondary school diploma or above; bachelor's degree in hospitality management an advantage.
- WSET 2 certification.
- International experience in trendsetting places such as Tokyo, London, Paris, New York, Hong Kong, Australia, Singapore, and Shanghai a great advantage.
Skills & Competencies
- Excellent product knowledge of fine dining cuisine specific to the type of restaurant and budgeting.
- Proficient in MS Office and POS software.
- Passion and knowledge for service, food, and wine with Sommelier certification an advantage.
- Excellent leadership, management, and supervisory abilities.
- Customer service oriented.
- Excellent communicator and good interpersonal skills.
Additional Information
- Salary paid in Dirhams (AED), the local currency of the UAE.
- Excellent leave policy.
- Healthcare package.
- Life insurance.
- Incentive programs.
- Additional employee benefits.