General Manager - InterContinental Dubai Marina

Role Overview

General Manager – InterContinental Dubai Marina at IHG Hotels & Resorts, located in Dubai, United Arab Emirates.

Company Overview

IHG Hotels & Resorts is a global hospitality business operating some of the world's best-loved hotel brands.

Role Purpose

Lead the overall strategy, performance and day-to-day operation of InterContinental Dubai Marina, a luxury hotel in the heart of Dubai Marina. You will build on strong foundations while shaping the next chapter of the hotel, bringing fresh energy to the guest experience, guiding the property through its renovation and repositioning phase, and strengthening its commercial performance in one of the world's most exciting hospitality markets.

Key Responsibilities

Strategy & Commercial Performance

• Lead the overall strategy and performance of InterContinental Dubai Marina.
• Strengthen the hotel's position in Dubai's competitive luxury market.
• Drive strong commercial performance across rooms, residences and food & beverage.
• Guide the hotel through its next phase of renovation and repositioning.

Guest Experience & Service Excellence

• Create a luxury guest experience that feels personal, consistent and memorable.
• Champion service excellence and continue raising standards across the hotel.

Leadership & Team Management

• Lead, inspire and support an experienced hotel leadership team.
• Keep colleague engagement, operational quality and brand delivery at the heart of the hotel.

Stakeholder Relationships

• Build strong relationships with owners, regional leaders and key partners.
• Represent IHG and InterContinental with confidence, warmth and credibility.

Qualifications & Experience

• Experience as a General Manager in a luxury hotel environment.
• International luxury hotel General Manager experience; Middle East experience is helpful but not essential.
• A strong track record of growing revenue, ADR and profitability.
• Experience working closely with owners, senior stakeholders and regional teams.
• Confidence managing a rooms-led luxury hotel with food & beverage and residential elements.
• Experience with Forbes standards or similar luxury service frameworks would be highly advantageous.

Skills & Competencies

• Strong commercial mindset.
• Real passion for luxury hospitality, service excellence and memorable guest experiences.
• Ability to lead established teams with care, clarity and confidence.
• Relationship-led leadership style with the ability to build trust quickly.
• Calm, hands-on approach and confidence to lead in a fast-moving market.

Additional Information

• Travel benefits that include discounted room rates and food & beverage.
• Support for your wellbeing, development and recognition.
• Career growth across a global hospitality business with some of the world's best-loved hotel brands.