وصف الوظيفة
Role Overview
General Manager – Greek Restaurant at Wynn Al Marjan Island, a first integrated resort in the UAE opening in 2027, located 50 miles from Dubai International Airport in Ras Al Khaimah.
Company Overview
Wynn Al Marjan Island will be the first integrated resort in the UAE. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, water features, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.
Role Purpose
Lead all aspects of Greek restaurant operations within the Food & Beverage team, ensuring flawless execution of service standards, brand positioning, and financial performance while maintaining the highest levels of guest satisfaction and operational excellence.
Key Responsibilities
Operations & Service
- Lead all aspects of restaurant operations, including service, culinary, people, and financial performance.
- Ensure the flawless execution of service standards, guest engagement, and brand positioning.
- Monitor daily performance and implement improvements where needed.
- Supervise scheduling, training, and POS system operations.
- Manage inventory, equipment, and resources effectively.
- Provide personalized service to VIP guests and regular patrons.
Financial Performance
- Drive top-line revenue while controlling costs, labour productivity, and maximizing profitability.
- Prepare and present regular operational and financial reports.
Compliance & Standards
- Ensure all service and food quality standards are consistently met.
- Ensure full compliance with health, safety, licensing, and hygiene regulations.
- Uphold the highest standards of integrity, professionalism, and guest confidentiality.
People & Culture
- Lead, coach, and develop department heads and team members to build a performance-driven culture.
- Coach, motivate, and evaluate team members on a regular basis throughout the calendar year.
Collaboration & Continuous Improvement
- Collaborate with culinary and bar leaders on menu development, promotions, and guest personalization.
- Analyse guest feedback, operational KPIs, and financial metrics to identify opportunities and drive continuous improvement.
Qualifications & Experience
- 3–4 years' experience in a similar position in fine dining with an average of at least 50 covers a day.
- Candidates with 2-star and 3–4 hat Gault Millau restaurants will be preferred.
- Secondary school diploma or above; bachelor's degree in hospitality management an advantage.
- WSET 2 certification.
- International experience in trendsetting places such as Tokyo, London, Paris, New York, Hong Kong, Australia, Singapore and Shanghai a great advantage.
Skills & Competencies
- Excellent product knowledge of fine dining cuisine specific to the type of restaurant and budgeting.
- Proficient in MS Office and POS software.
- Excellent leadership, management and supervisory abilities.
- Customer service orientated.
- Excellent communicator with good interpersonal skills.
- Passion and knowledge for service, food and wine.
- Sommelier certification an advantage.
Additional Information
- Salary paid in Dirhams (AED), the local currency of the UAE.
- Excellent leave policy.
- Healthcare package.
- Life insurance.
- Incentive programs.
- Other employee benefits.