Gaming Area Manager - Table Games Operations

Role Overview

Gaming Area Manager - Table Games Operations at Wynn Al Marjan Island, located on Al Marjan Island in the United Arab Emirates.

Company Overview

Wynn Al Marjan Island is an integrated resort scheduled to open in the United Arab Emirates in 2027. Located less than 50 minutes from Dubai International Airport, the property will feature 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa on a picturesque island that gracefully curves into the Arabian Gulf.

Role Purpose

The Area Manager oversees the daily operations of assigned gaming areas, ensuring that table games are conducted with integrity, efficiency, and in full compliance with regulatory standards. The role supervises staff, manages guest relations, ensures a safe gaming environment, and assists the Assistant Gaming Manager in meeting operational targets and upholding resort service standards.

Key Responsibilities

Team Leadership & Development

• Oversee Supervisors and ensure adherence to game procedures and company policies.
• Monitor team performance and provide coaching, feedback, and on-the-job training.
• Conduct pre-shift briefings and communicate operational updates to the team.
• Assist in scheduling rosters and breaks to ensure adequate coverage and efficiency.
• Support the onboarding and training of new Gaming Specialists and Gaming Team Members.
• Monitor grooming and conduct of team members to ensure alignment with company standards.
• Encourage team engagement and participation in decision-making and service improvement.
• Maintain open communication with team members and escalate issues as needed.

Gaming Operations & Compliance

• Manage the assigned gaming area and ensure smooth operation of table games.
• Monitor game integrity, Gaming Specialist performance, and guest interactions.
• Ensure compliance with gaming policies, procedures, and government regulations.

Qualifications & Experience

• High school diploma required; bachelor's degree preferred.
• Minimum 2 years' experience in table games or gaming operations.
• Supervisory experience in a gaming environment is an advantage.
• Strong understanding of table games procedures and regulatory compliance.

Skills & Competencies

• Excellent leadership, communication, and guest service skills.
• Team-oriented and adaptable in a fast-paced environment.
• Proficient in MS Office and gaming operations systems.

Additional Information

• Able to adapt to varying work schedules in a 24-hour operational setting, including weekends, holidays, and shift work.
• Able to work in a smoking environment.
• Salary paid in Dirhams (AED), the local currency of the UAE.
• Excellent leave policy, healthcare package, incentive programs, and other employee benefits provided.