Full-Time Beauty Consultant, Nars Boutique - (Emiratisation)

Role Overview

Full-Time Beauty Consultant at Nars Boutique, Chalhoub Group. This is an Emiratisation position.

Company Overview

Chalhoub Group has been a partner and creator of luxury experiences in the Middle East for over six decades. The Group operates as a hybrid retailer with a portfolio of eight owned brands and over 300 international brands across luxury, beauty, fashion, and art de vivre categories, plus luxury watches, jewellery, and eyewear. The Group operates over 750 experiential retail stores, online platforms, and mobile apps across seven countries, employing 14,000 skilled professionals. Chalhoub Group is ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®. The Group has established "The Greenhouse", an innovation hub and incubator for start-ups and small businesses. Chalhoub Group is committed to sustainability, is a member of the United Nations Global Compact Community, and is a signatory of the Women's Empowerment Principles.

Role Purpose

The Beauty Consultant delivers outstanding customer service and uses appropriate sales techniques and product knowledge to reach sales targets while maintaining counter cleanliness, stock replenishment, new product launches, merchandise promotion, and high grooming standards.

Key Responsibilities

Customer Service & Sales

• Build and maintain guest experience standards to establish strong loyalty.
• Address customer queries about products, prices, availability, product uses, and services.
• Communicate with customers to assess their needs and provide assistance in satisfying those needs and meeting or surpassing customer expectations.
• Advise customers on product ranges best suited to their needs.
• Demonstrate usage and benefits of various brands and products.
• Generate sales while achieving line and sales targets using makeup knowledge.

Sales Tracking & Reporting

• Track sell-out targets at store level.
• Generate daily sales reports.
• Track post-launch sales at store level.

Merchandising & Stock Management

• Ensure merchandising levels in the store are met as per brand guidelines.
• Ensure in-store stock replenishment on appropriate shelves and counters at appropriate times.
• Report stock shortages using the stock order form.
• Ensure stock receipt as per set procedures.

Performance & Incentives

• Participate in achieving incentives.

Qualifications & Experience

• Two years of experience in the beauty industry is a plus.

Additional Information

• Health care benefits.
• Child education contribution.
• Remote and flexible working policies.
• Exclusive employee discounts.
• Learning and development opportunities.
• Exposure to different assignments within the role or through internal mobility.
• Chalhoub Group is committed to inclusion and diversity and welcomes applications from all candidates regardless of gender, age, race, religion, national origin, or disability status.