FSTD Support Engineer I

Role Overview

FSTD Support Engineer I at CAE. The role is based on-site supporting Flight Simulator Training Devices and Cabin Crew Training Devices.

Company Overview

CAE is a global organization with a nearly 80-year history driving innovation in simulation, training, and mission readiness to support critical operations worldwide. The company's mission is to help make the world a safer place by leveraging advanced technologies to empower customers to operate smarter, faster, and more sustainably.

Role Purpose

Support the operation, maintenance, and technical readiness of Flight Simulator Training Devices and Cabin Crew Training Devices. Perform preventive maintenance, troubleshoot systems, coordinate with senior engineers and cross-functional teams, and ensure devices meet training standards and safety requirements.

Key Responsibilities

Maintenance & Device Support

• Support Flight Simulator Training Devices and Cabin Crew Training Devices, including attending maintenance calls, device setup, conversions, and demos.
• Independently carry out Preventive Maintenance Tasks (PMTs) and Daily Readiness (DR) on training devices and associated systems.
• Ensure PMTs are completed according to standards, properly signed off, and that all generated deficiencies are followed up and closed in a timely manner.
• Diagnose, troubleshoot, and resolve technical issues on training devices and promptly update related DRs.
• Ensure all recurrent QTG runs are completed and action and follow up on all deficiencies.
• Troubleshoot QTG-related issues and collaborate with the QTG specialist and senior colleagues as needed.
• Perform required tests and provide clear, concise feedback.

Operations & Coordination

• Assist during SFTs/PVCs and perform snag clearance.
• Support senior colleagues during AOG situations and maintain strong communication with logistics, scheduling, and training teams to ensure smooth training delivery.
• Monitor Simissues and action/update items assigned to the on-site team.
• Coordinate with senior colleagues to ensure Snags and SPRs are actioned within SLA timelines.
• Use the Maintenance Management System to record, track, and review maintenance activities.

Safety & Compliance

• Comply with local and global CAE Environmental Health & Safety (EHS) standards and safe-working procedures, demonstrating strong duty of care for personal and team safety.

Qualifications & Experience

• Technical College Diploma or Degree in Electronics, Electrical, or Aviation field.
• 3–5 years of relevant work experience.
• Suitable understanding of aircraft terminology and simulation training devices.
• Ability to interpret schematics and technical documents relevant to simulation devices.
• Knowledge of analog and digital principles and theory.
• Troubleshooting skills for electronic, electrical, hydraulic, and pneumatic systems.
• Basic understanding of avionics, motion, and visual systems.
• Basic knowledge of computer mainframe/architecture, networking, and operating systems (Windows NT/XP, UNIX, Linux, AIX).

Skills & Competencies

• Excellent spoken and written English.
• Demonstrated initiative and ability to work under minimal supervision.
• Skilled in the use of test equipment and software diagnostic tools.
• Good computer skills, including Microsoft Office (Word, Excel, etc.).
• Highly engaged and motivated individual.
• Strong customer orientation and ability to manage sensitive situations tactfully.
• Strong workmanship and ability to contribute effectively within a team environment.

Additional Information

• Position Type: Regular.
• Ability to work flexible shifts and adapt to changing schedules and shift patterns.
• CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law.
• Reasonable accommodations are available; contact your recruiter or email CAECarrieres-Careers@cae.com if needed.
• CAE may use AI-supported tools to help review applications, with human decision-making at every step.