Food & Beverage Service

Role Overview

Food & Beverage Service position at voco Doha Central, a pre-opening hotel by IHG Hotels and Resorts, located in central Doha, Qatar.

Company Overview

voco Doha Central is a contemporary hotel featuring 147 thoughtfully designed rooms and suites, located in vibrant central Doha with easy access to business districts, cultural landmarks, shopping destinations including Souq Waqif and the Museum of Islamic Art, and Hamad International Airport. The hotel offers an indoor swimming pool, fully equipped fitness centre, spa with treatment rooms, Moroccan baths, steam room and sauna. Dining venues include Choices (international breakfast buffet), Lobby Lounge (handcrafted coffee and light refreshments), and in-room dining. The hotel provides versatile event spaces and a dedicated events team.

Role Purpose

Deliver unforgettable Food & Beverage service experiences by providing warm welcomes, inspired menu recommendations, and seamless service throughout each guest interaction, ensuring every meal is truly memorable.

Key Responsibilities

Service Delivery

• Provide friendly, efficient, and professional service to guests.
• Take and serve food and beverage orders accurately.
• Promote menu items and apply suggestive selling techniques.
• Strive to make every meal truly memorable for guests by serving up high standards with signature flair.

Operations & Coordination

• Prepare and maintain restaurant, outlet, and service areas.
• Coordinate with Kitchen and F&B team to ensure smooth service.
• Assist with buffet, banquet, room service, and other F&B operations as required.
• Operate POS and handle payments accurately.

Standards & Safety

• Ensure high standards of cleanliness, hygiene, and presentation.
• Follow hotel SOPs, food safety, HACCP, and health & safety standards.

Guest Relations

• Handle guest requests and concerns promptly and professionally.

Qualifications & Experience

• Minimum 1–2 years of F&B service experience, preferably in a 4-star hotel, upscale restaurant, or similar hospitality environment.
• Good knowledge of food safety and hygiene practices.

Skills & Competencies

• Great communication skills — warm, welcoming, and easy to talk to.
• Positive attitude with passion for delivering excellent hospitality.
• Physical strength to lift, push and pull objects up to 50 lbs (23 kg), involving bending and kneeling.

Additional Information

• Flexibility to work night, weekend, and holiday shifts.