Food and Beverage Supervisor

Role Overview

Food and Beverage Supervisor at Hilton. This role oversees the seamless execution of daily banquet operations and delivers memorable experiences that define each guest's stay.

Company Overview

Hilton is a global leader in hospitality that has welcomed more than 3 billion guests worldwide. The company operates a suite of world-class brands with a founding vision to fill the earth with the light and warmth of hospitality. Hilton has earned repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune.

Role Purpose

As a Food and Beverage Supervisor, you spread the light and warmth of hospitality by delivering memorable experiences to every guest. You oversee the seamless execution of daily banquet operations and lead your F&B team to uphold the highest standards of service, quality, and compliance.

Key Responsibilities

Guest Experience

• Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special.

Event Execution

• Plan, organize, and execute various events within F&B outlets, such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
• Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards.
• Ensure function rooms are properly broken down and all equipment is stored correctly for the next event.

Team Collaboration

• Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage.

Team Management

• Oversee the F&B team, including scheduling, supervision, coaching, and recognition.

Compliance & Safety

• Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.

Skills & Competencies

• Passion for spreading the light and warmth of hospitality.
• Acting with integrity and always doing the right thing.
• Inspiring others through leadership.
• Belief that teamwork drives the best outcomes.
• Sense of ownership and accountability.
• Focus on the now, bringing urgency and discipline to every moment.