Food and Beverage Supervisor

Role Overview

Food and Beverage Supervisor at Hilton. This role oversees the seamless execution of daily banquet operations and delivers memorable experiences that make every guest's stay special.

Company Overview

Hilton is a global leader in hospitality that has welcomed more than 3 billion guests worldwide. The company operates a suite of world-class brands and is committed to providing the best stay for every guest. Hilton has earned repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune.

Role Purpose

As a Food and Beverage Supervisor, you spread the light and warmth of hospitality by overseeing banquet operations, managing F&B teams, and ensuring flawless event execution that creates memorable experiences for every guest.

Key Responsibilities

Guest Experience

• Delight guests by bringing an upbeat and friendly attitude to all guest interactions.
• Proactively look for ways to make guest experiences special.

Event Execution

• Plan, organize, and execute various events within F&B outlets, including breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
• Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards.
• Ensure function rooms are properly broken down and all equipment is stored correctly for the next event.

Team Management & Communication

• Oversee the F&B team, including scheduling, supervision, coaching, and recognition.
• Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage.

Compliance & Standards

• Maintain compliance with health, safety, sanitation, and alcohol awareness regulations.
• Ensure the highest standards of guest and team member wellbeing.

Skills & Competencies

• Passion for spreading the light and warmth of hospitality.
• Acting with integrity and always doing the right thing.
• Inspiring others through leadership.
• Belief that teamwork drives the best outcomes.
• Sense of ownership and accountability.
• Focus on the now, bringing urgency and discipline to every moment.