Food and Beverage Supervisor

Role Overview

Food and Beverage Supervisor at Hilton. The role oversees seamless execution of daily banquet operations and delivers memorable guest experiences.

Company Overview

Hilton is a global leader in hospitality that has welcomed more than 3 billion guests worldwide. The company maintains an award-winning workplace culture recognized repeatedly on the World's Best Workplaces list by Great Place to Work and Fortune. Hilton operates a suite of world-class brands and is committed to providing the best stay for every guest.

Role Purpose

As a Food and Beverage Supervisor, you oversee the seamless execution of daily banquet operations while spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest exceptional.

Key Responsibilities

Guest Interactions

• Deliver an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special

Event Execution

• Plan, organize, and execute various events within F&B outlets, such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas
• Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards
• Ensure function rooms are properly broken down and all equipment is stored correctly for the next event

Team Collaboration

• Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage

Team Management

• Oversee F&B team, including scheduling, supervision, coaching, and recognition

Compliance & Standards

• Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Skills & Competencies

• Hospitality mindset and passion for delivering exceptional guest experiences
• Integrity and commitment to doing the right thing
• Leadership capability to inspire others
• Teamwork and collaboration
• Ownership and accountability
• Urgency and discipline in execution

Additional Information

Benefits

• Incredible travel perks: 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at world-class hotels through the Go Hilton travel program
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Crisis Concierge offering a single, compassionate point of contact for practical support and emotional care in times of loss
• Mental health resources through the Care for All hub, providing resources to help Team Members care for themselves and their loved ones; in many countries, eligible Team Members receive free counseling and support through the Employee Assistance Program (EAP)

Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.