Food and Beverage Supervisor - Banquet

Role Overview

Food and Beverage Supervisor – Banquet at Hilton. This role oversees the seamless execution of daily banquet operations and delivers memorable guest experiences through hospitality.

Role Purpose

Supervise and execute all banquet and F&B events, ensuring flawless service delivery, regulatory compliance, and exceptional guest experiences. Lead and develop the F&B team while maintaining the highest standards of setup, coordination, and breakdown across all function spaces.

Key Responsibilities

Guest Experience & Service

• Delight guests by bringing an upbeat and friendly attitude to all interactions and proactively seeking ways to make their experience special.

Event Execution & Planning

• Plan, organize, and execute various events within F&B outlets, including breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
• Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards.
• Ensure function rooms are properly broken down and all equipment is stored correctly for the next event.

Team Collaboration & Communication

• Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage.

Team Management

• Manage F&B team performance, including scheduling, supervision, coaching, and recognition.

Compliance & Safety

• Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.

Company Overview

Hilton is a global leader in hospitality that has welcomed more than 3 billion guests worldwide. The company operates an award-winning workplace culture recognized repeatedly on the World's Best Workplaces list by Great Place to Work and Fortune, and maintains a suite of world-class brands committed to providing the best stay for every guest.

Additional Information

Hilton supports career development and progression, welcoming team members at all career stages and providing support throughout their journey with the organization.