Food and Beverage Sales Executive
Radisson Hotel Group
وصف الوظيفة
Role Overview
Food and Beverage Sales Executive at Radisson Hotel Group. The role is based at a Radisson Hotel Group property.
Company Overview
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands and more than 1,500 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of business success and future, and the organization empowers employees to be their best every day.
Role Purpose
Proactively drive food and beverage sales by developing new business opportunities, maintaining strong relationships with existing clients, promoting the hotel's F&B outlets and services, and achieving assigned sales and revenue targets while ensuring a high level of customer satisfaction.
Key Responsibilities
Business Development
- Identify and develop new business opportunities for the hotel's Food & Beverage outlets, events, catering, and related services.
- Conduct sales calls, client visits, presentations, and promotional activities to generate new business.
- Follow up on leads, inquiries, quotations, and potential business opportunities in a timely manner.
- Monitor market trends, competitor activities, customer preferences, and new business opportunities.
Client Relationship Management
- Develop and maintain strong relationships with corporate clients, companies, event organizers, travel agencies, and other potential business partners.
- Handle customer feedback and coordinate with relevant departments to resolve issues promptly.
- Conduct regular sales visits and maintain accurate records of all client interactions and business opportunities.
Sales Operations
- Prepare quotations, proposals, and packages based on client requirements and hotel guidelines.
- Negotiate with clients within approved pricing and commercial guidelines.
- Promote restaurants, banquets, conferences, catering services, special events, and F&B promotions.
- Support the planning and execution of F&B promotions, campaigns, exhibitions, and sales events.
- Maintain an updated database of clients, prospects, contacts, and sales activities.
Coordination & Compliance
- Coordinate with F&B Operations, Kitchen, Events, Finance, and other relevant departments to ensure smooth delivery of contracted services.
- Ensure all sales activities comply with hotel policies, brand standards, and applicable laws and regulations.
Reporting & Performance
- Achieve individual and departmental sales targets and contribute to overall F&B revenue growth.
- Prepare regular sales activity reports, revenue forecasts, and updates for management.
Qualifications & Experience
- Diploma or Bachelor's degree in Hospitality, Business Administration, Marketing, Sales, or a related field.
- Minimum 2–3 years of experience in F&B sales, hotel sales, catering sales, or a similar hospitality role.
- Previous experience in a hotel or hospitality environment is preferred.
- Strong knowledge of local F&B market and corporate/business segments is an advantage.
Skills & Competencies
- Strong communication, negotiation, presentation, and interpersonal skills.
- Strong customer-service orientation and commercial awareness.
- Good command of English; Arabic is an advantage.
Additional Information
Radisson Hotel Group offers the following benefits and perks
- Up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide.
- Guaranteed minimum of 30% off for Friends and Family.
- Exclusive discounts on Breakfast, Food & Beverage, Spa and more.
- Investment in your growth, learning, and career development.
- Inclusive workplace with Employee Resource Groups and inclusion initiatives.
- Special hotel rates for employees and loved ones at Radisson hotels worldwide.
- Access to local perks and rewards tailored to your country.