وصف الوظيفة
Role Overview
Flight Dispatcher at Etihad Airways, based in Abu Dhabi, United Arab Emirates.
Company Overview
Etihad Airways is the UAE's national airline, operating from its hub in Abu Dhabi. The airline connects people across continents and cultures, with ambitions under "Journey 2030" to double its fleet, expand its network, and grow its people for a new era of excellence.
Role Purpose
As a Flight Dispatcher, you will exercise operational control responsibilities to ensure all Etihad flights are planned and conducted in accordance with regulatory requirements, company procedures, and the highest safety standards. You will work at the heart of the Operations Control Centre, collaborating with pilots, air traffic services, maintenance teams, and operational stakeholders to support safe and efficient operations across the global network.
Key Responsibilities
Flight Planning & Operational Control
- Prepare and release operational flight plans (OFPs) for Etihad flights.
- Calculate fuel requirements, payload limitations, and performance parameters based on aircraft type, route, weather conditions, and operational restrictions.
- Prepare and file ATS flight plans in compliance with regulatory requirements.
- Support flight crew with all operational information required for safe flight execution.
Flight Watch & In-Flight Support
- Monitor flights throughout all phases of operation and provide operational support when required.
- Communicate significant weather, route, airport, or operational changes to flight crews.
- Recommend suitable alternates and re-planning solutions during disruptions.
- Support decision-making during irregular operations and contingency situations.
Operational Analysis & Risk Assessment
- Analyse weather reports, NOTAMs, airport conditions, airspace restrictions, and operational hazards.
- Evaluate airport and route suitability to ensure safe and economical flight operations.
- Support flights operating in complex airspace, including NAT HLA operations.
Stakeholder Collaboration
- Liaise with Maintenance Control regarding MEL items and their impact on flight performance and operational planning.
- Work closely with pilots, operations teams, air traffic services, and other stakeholders across the network.
- Contribute to the effective management of day-to-day operational challenges.
Safety & Compliance
- Maintain full compliance with GCAA regulations, company procedures, and operational policies.
- Participate in recurrent training and competency assessments.
- Support emergency response activities in accordance with Etihad's Emergency Response Plan and Safety Management System.
Qualifications & Experience
- High school diploma or equivalent qualification; Bachelor's degree preferred.
- Minimum age of 21 years.
- Valid Flight Dispatcher Licence.
- Minimum 5 years' experience within airline operations.
- Minimum 3 years' experience in a Flight Dispatch role.
Skills & Competencies
- Fluent spoken and written English.
- Strong understanding of flight planning principles and operational control.
- Ability to interpret METARs, TAFs, SIGMETs, NOTAMs, and operational weather information.
- Experience using Lido Flight Planning.
- Experience using AIMS.
- Working knowledge of Jeppesen Airways Manuals and navigation documentation.
- Knowledge of airline operational procedures and computerized flight planning systems.
- Demonstrated proficiency in operational decision-making within a commercial airline environment.