Finance & Insurance Advisor

Role Overview

Finance & Insurance Advisor at Al Tayer Group in Dubai, UAE. This role is responsible for offering, selling, and administering Finance and Insurance (F&I) products to achieve penetration targets and enhance the sales process on the sales floor.

Role Purpose

To identify and meet customer finance and insurance needs while driving F&I product penetration and sales conversion through accurate administration, informed customer guidance, and close coordination with sales departments across the organization.

Key Responsibilities

Finance & Insurance Administration

• Carry out F&I procedures in accordance with pre-agreed processes to meet targets for New Finance & Insurance and Renewal Insurance on a monthly basis throughout ATM.
• Prepare quotations for customer deals and file all records appropriately.
• Reconcile commission payable from supporting banks against each deal and maintain a financial control log on a daily basis.
• Collect all proofs required by the supporting bank and secure the credit line prior to a vehicle being released by the sales department.

Customer Engagement & Advisory

• Identify customer needs and recommend F&I options appropriate to their circumstances.
• Provide complete information to ensure customers make an informed choice.
• Ensure that customers are fully informed regarding terms and conditions of each contract and are aware of any exclusions or benefits that may be relevant prior to purchase.

Stakeholder Coordination & Reporting

• Liaise with all Sales departments to ensure all retail customers are offered and quoted F&I options prior to conclusion of the deal.
• Keep records of each deal on the sales floor and monitor the commission, type of referral, the original funding source, and the conversion rate for each individual sales person.
• Provide information on individual sales person achievement regarding F&I penetrations and referral grades to the Showroom/Sales Manager on a periodic basis.

Qualifications & Experience

• Degree in any discipline or equivalent qualification through automotive vocational route.
• 3 to 4 years of solid experience in car sales, finance, or insurance markets in association with the motor industry as a whole or GCC market.

Skills & Competencies

• Good attention to detail, process-driven approach, and efficient planning and organizing skills.
• A pleasing personality and ability to communicate effectively with customers at all levels.
• Bilingual fluency in Arabic and English, preferably.