Filipino / Arabic Patient Coordinator for Aesthetic Clinic in Dubai

Role Overview

Filipino / Arabic Patient Coordinator for an Aesthetic Clinic in Dubai with Ontime Healthcare.

Role Purpose

Manage patient interactions and coordinate appointments for a diverse clientele while ensuring smooth clinic operations and delivering an excellent patient experience.

Key Responsibilities

Patient Service & Support

• Welcome and assist Filipino and Western patients in a professional and courteous manner
• Provide detailed information about aesthetic treatments, procedures, and clinic policies
• Handle patient inquiries and resolve concerns promptly and effectively
• Follow up with patients post-treatment to assess satisfaction and address any needs

Appointment & Coordination Management

• Schedule and manage patient appointments efficiently
• Coordinate communication between patients and medical professionals

Administrative Operations

• Maintain and update patient records accurately
• Support the administrative functions of the clinic to ensure smooth operations

Qualifications & Experience

• Experience in a healthcare or aesthetic clinic environment preferred

Skills & Competencies

• Fluency in English required; knowledge of Filipino language is a plus
• Excellent communication, interpersonal, and customer service skills
• Strong organizational and multitasking abilities
• Proficient with clinic management software and Microsoft Office applications
• Ability to manage sensitive patient information with confidentiality
• Positive attitude and ability to work well in a team-oriented environment
• Flexibility to work in a fast-paced clinic setting

Additional Information

• Salary plus benefits provided