FIELD.PERFORMANCE TOOLS TECHNICIAN

Role Overview

Field Performance Tools Technician at Nabors. The technician will be responsible for the installation, training, and on-site support of NDS software solutions deployed at the rig via PLC controls and instrumentation systems. The position requires travel across all operating Nabors districts.

Role Purpose

Install and maintain NDS software solutions and performance tools on drilling rigs, provide technical training and on-site support to rig personnel, troubleshoot system issues in collaboration with the development team, and ensure optimal equipment performance across multiple locations.

Key Responsibilities

Installation and Deployment

• Install hardware and software required to deploy NDS services on drilling rigs.
• Survey rigs to understand equipment requirements for integration and determine compatibility of solutions.
• Estimate timelines for installation based on rig surveys.

Technical Support and Troubleshooting

• Troubleshoot remotely and on-location when systems are down or malfunctioning.
• Work closely with the development team to troubleshoot specific issues that arise.
• Debug code and/or machinery to provide solutions back to the rig when necessary.
• Document common troubleshooting problems.
• Serve as rotational on-call point of escalation.

Training and Knowledge Transfer

• Train customers and other rig personnel how to properly use software to improve drilling performance.
• Train rig personnel how to maintain equipment to maximize uptime.
• Mentor junior-level technicians.

Equipment Maintenance

• Inspect, maintain, and repair various types of performance tools and equipment.
• Schedule and execute regular maintenance to prevent downtime and ensure optimal tool performance.
• Order and replace parts as necessary to keep tools in working order.

Calibration and Testing

• Perform routine calibrations and tests to ensure tools are functioning accurately.
• Maintain knowledge of calibration standards and procedures.

Documentation and Process Improvement

• Maintain detailed records of service, repairs, and maintenance activities.
• Contribute to the development of best practices and standards.

Engineering Collaboration

• Work directly with engineering to develop new products and resolve existing engineering issues.

Safety and Compliance

• Adhere to all safety regulations and procedures when handling tools and equipment.

Qualifications & Experience

• Technical degree or certification in a related field.
• 8 years of electrical and/or oil and gas industry experience.
• Experience with performance tools and diagnostic equipment.
• Experience installing and troubleshooting rig instrumentation systems (EDR/PVT).
• Experience viewing and editing PLC programs.

Skills & Competencies

• Advanced understanding of electrical systems and wiring.
• Ability to read electrical schematics and ladder diagrams.
• Basic understanding of VFDs and SCRs.
• Proficiency in using and maintaining performance measurement tools.
• Strong problem-solving skills and attention to detail.
• Technical troubleshooting and repair skills.
• Familiarity with inventory and parts management systems.
• Proficiency with Windows software.
• Good understanding of networking and electronics.
• Familiarity with popular HMI systems.
• Good communication and customer service skills.
• Ability to work independently and as part of a team.
• Capability of handling support calls in highly stressful situations.

Preferred Qualifications

• Experience working on Canrig, Tesco, or NOV top drives.
• Experience with RigCLOUD, Pason, or Totco instrumentation systems.
• Experience with configuration and imaging of servers or virtual machines.
• Familiarity with popular fieldbus standards, especially Modbus and Profibus.
• Familiarity with EtherNet/IP, OPC, or other process control communications protocols.
• Experience troubleshooting fiber-optic communications.
• Experience with AB/Siemens/Omron technology.

Additional Information

• Must be able to travel.
• Must be able to work rotational shifts.