F&B/Culinary Admin

Role Overview

F&B/Culinary Admin position at Marriott International, St. Regis Hotels & Resorts.

Company Overview

St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. The brand maintains an uncompromising level of bespoke and anticipatory service, delivered by a team of gracious hosts that combine classic sophistication and modern sensibility, including signature Butler Service. St. Regis operates as part of the Marriott International portfolio of brands.

Role Purpose

Provide comprehensive administrative and data management support to food and beverage operations, ensuring accurate records, effective communication, and seamless coordination of guest and operational information.

Key Responsibilities

Data Management & Systems

• Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations.
• Answer guest inquiries using computer systems and point of sale systems.
• Enter and locate work-related information using computers and/or point of sale systems.
• Create and maintain computer-based and paper-based filing and organization systems for records, reports, and documents.

Communications & Documentation

• Transmit information or documents using a computer, mail, or facsimile machine.
• Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
• Prepare and review written documents accurately and completely.
• Handle incoming and outgoing mail, including date stamping and distributing incoming mail.
• Answer telephones using appropriate etiquette.
• Speak with others using clear and professional language.

Record Management

• Compile, copy, sort, and file records of office activities, business transactions, and other activities.

Office Operations

• Operate standard office equipment other than computers.

Guest Service & Professionalism

• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Follow all company policies and procedures.

Team & Workplace

• Develop and maintain positive working relationships with others.
• Support team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.

Physical Tasks

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Additional Information

Marriott International is an equal opportunity employer committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.